I like the fact that you can see your pups anytime to check on them. My dogs had a great time. The front desk employees, Britney and Sierra were very friendly and organized as several dogs were there at once when I came in and my pups were well taken care of.
It's conveniently close to my house and the people that work there are very nice to talk. I like that there is an option for grooming and/or bathing before we pick up our pup.
I was visiting from out of state and Britney went the extra mile to wait on me to pick my pup up a few minutes before having to lock the doors I really appreciate her love and care she provides for not only dogs but for the dog parents!
The staff makes me feel confident that my dog is being treated well and cared for appropriately. It would be great if the cams worked better and if the regular cabins had cams also.