Member Testimonials
This is the nice and best place I can recommend everyone, the stuff are very friendly and kind. The place is very clean.
The pool is a little bit cold, but other than that, I enjoyed my swim
I love this YMCA but I’ve experienced and seen Gena at the front desk being cold to myself and other members. At first I couldn’t tell if it was just her style and I was being sensitive but this morning I watched her get frustrated by a young mom lugging in two bags and her small child because they wanted to log in with their phone number. The mom asked if she was doing something to upset her and Gena responded with “it’s significantly more work for me to do it this way” it felt cold and unnecessary. On the flip side, I’ve had very positive experiences with her but every once in a while she seems to get frustrated with the members, myself included, for engaging with regular front desk tasks. She seems kind enough, but I don’t think members should be made to feel like a burden.
Everyone is polite. And there are lots of options for the whole family to connect with.
Close and available. My kids also enjoy going.
We have had a great experience so far and are looking forward to forward to the year ahead!
We use the instructional pool for water walking exercises.
Safe, clean, family friendly and lots to offer for all ages
Friendly, clean, many activities.
I like everything - the people, the staff, the variety of offerings, the temperature of the swimming pool water.
Friendly staff, good equipment and something for everyone!
The classes are very useful I especially enjoy yoga (Patti ) and Pilates ( Megan and Colleen) asa well as ignite. Some machines near the large gym broken for longer than I liked ( few machines available) staff is friendly Rosanne Newell
My husband and I looove the Y!
Friendly non-judgmental people and staff
Very clean and friendly.
Fun staff!
A perfect place to reach your health goals, with lots of options. A great plus for our community
Welcoming staff, great machines, and fun classes.
I do not feel judged
The best among the best. Nice staff, easy access from Meridian, beautiful pool, best exercising equipment, nice track to walk. Been a member since before 2012.
the whole thing.
The pools, classes, the facilities and the staff
Great staff and instructors, also the members are great to socialize and enjoy activities
Friendly helpful staff, clean facilities and great classes.
I recently retired & really enjoying how many different group exercise classes are offered.
The walking/running/jogging track. The variety of workout equipment. Being welcomed when I walk in the door and when I leave. The people that come to the YMCA.
We love all the sports leagues and programs the Y offers. We love all the skills classes and swimming that comes with the membership. Anything I talk to my friends who are with King County Y’s are always so jealous of all that Pierce County Y’s offer! And our main experiences are with Mel Korum! Our only request would be adding either Friday evening kids club or Sunday morning kids club like the Sumner location! Other than that no complaints at all!
Not sure yet, no notes to this point.
Friendly staff. Text reminders about swim days would be nice.

Great customer service and amazing staff