Member Testimonials
My instructor was great!!!! Very patient and knowledgeable.
Friendly staff
The company provides a lot of classes and resources to lose weight and to get into shape to be healthy. I like they provide all kinds of levels of sports for the kids to keep them busy and an active.
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This is my first year coaching basketball for 3rd grade boys through the YMCA and we’ve had a very successful season so far (we’re 5-1 so none of what I’m about to say has anything to do with losing). Actually, the majority of my experience has been very positive mainly due to Carson Hauck. There was some miscommunication and scheduling mishaps at the beginning of the year but Carson stepped in and resolved the situation quickly. He even helped coordinate a way for us to scrimmage a team when we otherwise would’ve been left with no game and found a way for us to make up the missed game up later in the year so that we would have a chance to play everyone in our division. We’ve had wonderful referees for all but one game. There a man/woman combo that are the best! Wish I knew their names but they’re typically on Court A at Utley and we love them! But that one game was a terrible experience. We had never had this man ref before and from the get-go there were red flags. Parents from other teams told me before the game that he was “on one” and to be ready for crazy calls. I had no idea what to expect, because we had only ever had positive experiences, so I didn’t take their opinions too seriously. But, by the time we tipped off, I understood what they were talking about. He didn’t know the rules specifically for 3rd grade basketball and called every foul he possibly could, as though these kids were professionals. He was malicious, disrespectful, and spiteful. He issued 4 technical fouls in our game- 3 of them against my team- when we’ve not had so much as a warning this whole year. He made it a terrible experience for the coaches, players, and fans and I personally don’t think he should be refereeing children sports. My team was frustrated to tears because that man was so adamant on condemning me for choosing to have him call fouls. Yes, he gave me the option to “call fouls or let them play and get into a groove”. I’ve trained my team to practice like you play so I don’t allow them to travel, walk, or foul in practice so why would I want them to be allowed to do that in a game and get away with it? That’s not teaching them the real game of basketball. I asked the man to please hold them accountable in the game and he scoffed at me and ran off with a chip on his shoulder. From that point on, he called every ticky-tack foul and 3 seconds in the lane that he could and threw my decision back into my face every chance he had. I had to ask my 3rd grade boys to have my back at half time because for some reason this man was adamant to make me pay for my decision…and my boys absolutely had my back.
Although we still won the game, I contacted Carson afterwards to ensure my team wouldn’t have to go through that mess again since we were slated to have a 2nd game on that same court later in the day. Carson got our game moved to a different court and he even showed up to our game to make sure things ran smoother this time. I appreciate that Carson and Hassan take the initiative to resolve things quickly when things go sideways- which is bound to happen. Most of my issues were handled specifically by Carson so I have to shout him out for the exceptional service. Thank you for what you do and I appreciate how efficiently you pivot when issues arise.
the child care
Great classes and instructors. Gym is clean and well maintained.
Rockwall YMCA is my favorite place to be. Staff are friendly and kind. The facility is always clean and machines always work. I feel like they go out of their way to provide family activities. It is a lovely environment.
Friendly staff, many choices of exercises, clean atmosphere, Christian based, variety of exercise equipment
How encouraging the coaches are of all abilities.
Everything
The staff is wonderful. Always friendly and always ready to serve. The gym is always clean, group exercise classes are challenging, and the instructors are top notch. J.E.R. Chilton YMCA mixes professionalism with the warm atmosphere of visiting friends.
The staff is so polite and easy to talk to. We are using a person trainer and are really impressed with the workouts we are getting.
Nice environment to work out as a family!
Convenient, Sophia was wonderful!
My daughter loves it. So much fun!!
Childcare, great classes, friendly staff
Friendly, clean facility.
Cleanliness, many classes, and helpfulness of staff
Great
1st season for us! Coach Ray was AMAZING as well as communication from the YMCA, clean game day facilities. We will definitely be back for more sports experiences.
I love the variety of fitness. The people who work there are fabulous.
Nico and team have gone above and beyond our expectations by accommodating our son's needs at every step of the way. Our son is Autistic, and the staff is dedicated to finding creative ways to keep him engaged and help him become a strong and independent swimmer. We cannot express how much we have enjoyed the swim program and the staff. They are doing an amazing job!
My whole family loves coming to the YMCA
Josh and his associate did a great job! We will be back this Saturday for the next series of lessons.
-RJ
First Baptist Church of Fate
Senior Pastor
Great coaches, team members , life guards and so patient! And now my 6yr old is on the swim
Team and 3 yr old is learning how to swim! We love our ymca !!!
The coaches are awesome and they are always very supportive of the kids and will help with all the skills they need.
Easy schedule
The instructors are very kind and make the classes fun for the students. I believe our daughter is more prepared to swim than before. Thank you Sophia and Ruby!
Everyone is so polite, friendly and helpful. I enjoy the exercise classes I attend. Teachers are great.