The service manager was so helpful! CBA at the Spring Hill location had installed front end CV axles in 2022. Somehow I found one of them had busted. I came by here on a Friday afternoon, hoping I could get the ball rolling before I took any more long trips. The service manager went ahead and order the part. When Monday rolled in they confirmed that it was bad and I let them know about the warranty. I was shocked that the other shop told me that it had gone bad, so I didn't believe them. The mechanic went ahead and installed the CV axle because the job was on the board. CBA West Murfreesboro ended up working it out internally with Spring Hill. Next time I'll know, but from now on West Murfreesboro will be my shop. Thank you so much!!
Everyone was knowledgeable and friendly. The ability to receive messages and the work needed and estimate via my phone was nice and a time saver. The whole experience was great from start to finish.
Great service! Awesome staff! They keep you informed to the progress of the service being performed on your vehicle so there are no surprises! I love this place and would highly recommend them to anyone!
I had a great experience with Christian Brothers. The staff was friendly and the work was done on time! One of the biggest challenges when you take your car in for service is coordinating how to get to work and then get back to get your car at the end of the day. But Christian Brothers provided a FREE shuttle service so I could get where I needed to go even while my car was in the shop. I will definitely be back and I would highly recommend Christian Brothers to anyone!
They were willing to work with my extended warranty and kept me informed at all times. I’ve been treated like a valuable customer, not just a woman who can be taken advantage of! Thank you guys, we will be back and we will pass our good experience on to our friends!