Customer Testimonials
Delivered oil carefully...and will answer phone when I call.
Rymes oil are efficient, professional, very thorough when doing repairs and services.
Reliable auto delivery and easy portal.
They take very good care of me via delivering my oil in a timely manner. Very dependable. If I call the office they are very friendly and helpful.
Reliability is the most important part for me.
Great service
Budget plan
It was easy to set up budget plan. They came out filled tank. They called to let me know my Guage was stuck
I love the budget plan and the staff is always so friendly and helpful.
people
Timely delivery. Never have to worry about running out of fuel.
i have never had any kind of problem with RYMES. If my furnas breaks they have a reliable technician here quickly to resolve the problem. Deliveries are always on time and done professionally
You deliver without having to call
Your service is excellent !!! Also your customers are treated with respect !!!
i RECEIVED OIL THIS WEEK, BUT NO SLIP, TELLING HOW MUCH OIL OR COST
Easy ,good
I like the kindness of the customer service. Very polite and answered all my questions without rushing the conversation.
The service tech that was able to fix my tank fuel tank was talented. Also, he had good communication and people skills.
Also, when I call up to order fuel, the person I would speak was also knowledgeable and she very good with people skills/customer service.
Efficiency…dependability…courtesy
Never have to worry about timely service
I have been a customer of Rymes (Fred Fuller Oil ) for 30 years, and have always had good service from them
Good staff. On time delivery.
The fact that they always show up to refill is a relieving feeling.
I have double feedback. I have to say that I love when the call is out in through the Hudson office as everyone is so nice.
There is one girl who is actually pretty rude. We are will-call and everything is so expensive right now as you know. It was freezing last winter and we ran out of fuel and she actually said it wasn’t your problem and that we should plan better. Which ideally yes - but it had been so cold and we went through the fuel much quicker than usual. I told her we had three children and she said that would not get our delivery there sooner.
Since you were acquired by Superior the chances of talking to someone local isn’t likely. But when I do I love how nice they are. This past experience was very positive and the woman I spoke to was very helpful and pleasant.
People like local. I think that you should keep your customer service employees local and not have someone from another geographic location serving your customers. Especially in these financial times and the amount of people with children and senior citizens who may be struggling. Support your community and in the end from a marketing perspective that will come back to you. Because when people call and your staff aren’t nice or if they are in another part of the country we notice and people in NH like local. There are so many fuel companies and they won’t be loyal. It doesn’t work that way any more. You support us and in turn we support and promote you.
We have always had excellent delivery service and maintenance service from Rymes and have been customers for years. To be honest this last year there has been limited access to staff and services in our area. We are thinking of switching companies due to the difficulty in communication to our maintenance and repair needs.
We’ve been oil customers for over 20 years and have no complaints.
Never have any issues!
Had them for years and have always been happy with their service quality.
Availability. We've built a good relationship with your company over our time in New Hampshire. We appreciate that availability and delivery are reliable.
We have been treated fairly and received A great deal when converting from oil to propane.