Customer Testimonials
Everyone is so kind!
Responsive customer service
The ease of ordering refills and how timely it was.
Professional and prompt!
Very easy to communicate with
Driver did not leave a ticket. I am certain as I happened to see him put the hose away and drive away. I checked the doors to the house and mailbox immediately and there was no ticket. This casused some confusion when the emsil bill came and I had to call to clear it up. Kerri at Osterman was great and did clear it up. Navigating the website was not intuitive.
Very friendly and professional
You always know when I need a fillup
You guys have always been reliable and affordable. This time it took a long time for delivery 3 weeks but I understand this is out of character and because of the two snow storms.
Delivery guys were very friendly and even checked with us to make sure our appliances were all good since our fuel level had gotten very low.
Great service.
Next day service. Henry was pleasant and efficient.
great install of tanks, came thru after four day outage with a refill asap.
Dependable scheduled delivery and good customer service.
the service was outstanding...i called about an order for propane I placed and was talking to a very nice lady i explained i placed the order several days ago and not heard anything. during the discussion she determined that I was talking about a generator. I explained i perhaps had only a day left of propane and she immediatley said she wld contact the scheduing folks to make sure it was delivered the following morning....and it was!
Customer Service
Just after blizzard osterman brought in extra help from Maine to help with deliveries. We appreciated that!!
Promises made - promises kept.
Good customer service
Great communication!
Thank you for the delivery on Saturday you said you were going to be there and you were thank you
Osterman Propane customer service is very helpful with issues of propane supply and efficient is scheduling deliveries and service calls.
Phenomenal customer service!
All departments.
I like your setrvice team.
I was so pleased to come back from the dentist to find a small path shoveled to my propane tank and filled. THANK YOU.
Quick response to out of propane call, professional refueling and service.
I like how easy the website is to use and how they deliver propane without me having to worry about it
I’m finally satisfied took a lot of patience but in the end your company came through with flying colors. Thank you for all your support!
Very reliable
The delivery driver filled our tank even though there was snow obstructing the path!
Did not know he was coming on that day he called and said he would do his best to fill the tank! And did thank you!

Easy to get in touch with a helpful person.