Customer Testimonials
Seamless service
Great customer service, and timely deliveries.
Good delivery service good customer service always help me. Thank you
You never have to call. They automatically come to fill the tank
Proactive service
Quick response.
Very receptive,delivery came when they said it would
Accessible and responsive.
Never a problem, always on time!
It’s nice not to have to think about running out when you’re on automatic refill!
You have been great keeping us warm! Drivers are always polite and efficient. This year especially.
It would be nice to be refilled at 30% rather than down to 19-21%. I also did not receive a bill letting me know how many gallons I received only an email with total cost. I prefer to see all of my charges
Easy to get in touch with a helpful person.
Everyone is so kind!
Responsive customer service
The ease of ordering refills and how timely it was.
Professional and prompt!
Very easy to communicate with
Driver did not leave a ticket. I am certain as I happened to see him put the hose away and drive away. I checked the doors to the house and mailbox immediately and there was no ticket. This casused some confusion when the emsil bill came and I had to call to clear it up. Kerri at Osterman was great and did clear it up. Navigating the website was not intuitive.
Very friendly and professional
You always know when I need a fillup
You guys have always been reliable and affordable. This time it took a long time for delivery 3 weeks but I understand this is out of character and because of the two snow storms.
Delivery guys were very friendly and even checked with us to make sure our appliances were all good since our fuel level had gotten very low.
Great service.
Next day service. Henry was pleasant and efficient.
great install of tanks, came thru after four day outage with a refill asap.
Dependable scheduled delivery and good customer service.
the service was outstanding...i called about an order for propane I placed and was talking to a very nice lady i explained i placed the order several days ago and not heard anything. during the discussion she determined that I was talking about a generator. I explained i perhaps had only a day left of propane and she immediatley said she wld contact the scheduing folks to make sure it was delivered the following morning....and it was!
Customer Service
Just after blizzard osterman brought in extra help from Maine to help with deliveries. We appreciated that!!
Promises made - promises kept.
great service..