Customer Testimonials
We have always had good luck with Patten's/Superior Plus
Everything.
I was a little frustrated because I tried unsuccessfully several times to check my delivery or make a request through the portal (I have a steep driveway and wanted a delivery date so I could make sure it was plowed the day the truck came) but once I was able to speak to someone on the phone, they were extremely friendly and helpful and professional. I talked to Ashley about my delivery and she was awesome and helped me make a plan to make sure my driveway was ready for the delivery. I also talked to someone from the budget plan area (sorry, I don’t remember her name) and that lady was really nice and helpful too, and I’m very pleased with the budget plan she helped me set up. The delivery plan worked and the driver did an excellent job making sure I had the propane I needed. My thanks to the whole team!
Very helpful and polite
The service is great , standing by their schedule & delivering on time . I like the notification that they have been here & delivered ! We have never run out ! ( don’t want to jinx us ) .
That both you and I can read how much propane I have left, although I was running low and had to ask for a delivery.
Your customer care person on the phone was helpful about a delivery snafu and then when the truck arrived the driver was amazingly helpful with helpful information and just a wonderful demeanor! A simple interaction with him uplifted our day! I think his name was Justin but not sure.
Local. Was nice when the office on Brushwood Rd. was open though.
The delivery person is special...always says hello +
The office girls were always helpful and professional. The delivery men are also professioanal and nice.
You actually listen to what customers have to say.
Your service is great! As far as product. propane is propane.
Location
Budgeting, Efficient auto delivery
Price &service
It was very easy to order a refill and the delivery was quick.
This is a vacation home and you have the delivery’s on a schedule which works out great
Provides very good, reliable service to my home.
Great service, great people!
Reasonably priced. Pleasant office staff. Hard working delivery personnel
Promptness, professionalism, courtesy
I have been with this company a long time and always receive the best price of all the local companies. Also, there is never a long wait for deliveries. The online account is so easy to navigate, and you can do most all your business there
I have call them when ordering propane and they take my order in timely matter. The price of the propane is reasonable rate as it is helpful for fixed income.
Continuity of service make life easier as a consumer with auto refills and ease of billing system.
Auto deliver and reliability
Timely, professional service. Online presence is easy and intuitive. Ordering and paying should be easy. And it IS!!!
We have never run out of oil or propane with you it has made heating our house worry free thank you for that we are in our 90s and this helps us remain in our house
Easy to schedule online and pay online, quick service and friendly, Thank you!
Excellent customer service amazing delivery drivers and I absolutely love them id recommend them to anyone in the area ..... great company I can go on and on but I have had Excellent experiences with them everytime
The way you help when I need it. But we don't wish your local office was still open to the public. It was so much better to deal in person with your staff.