Member Testimonials
It is a great, modern and updated facility however, what makes is truly wonderful is it's staff!
Always friendly and helpful. Carrol (at the desk in the early morning) is always there ON TIME, with a smile on her face, to greet you. John, is the MAIN REASON the place always looks clean and inviting. He makes the place sparkle! He does such an amazing job and he is soooo friendly. We all call him the morning Mayor but, the truth is he is the HEARTBEAT of the Northwest YMCA. Tom, Tom and Dave are always on the "floor" to help and instruct and they are so kind! You cannot go wrong by joining this special family. If you have a hard time finding it, look for Carol at 5:30 every morning and you will discover it as she is truly the NORTH STAR of the NW YMCA! She is a beacon, she is always there. :)
Friendly employees, lots of classes, clean surroundings, lots of equipment. The pool area looks amazing, although I’ve never gone swimming. It has a lap pool and lazy river that you can jog against the current
We only go to the pool area and have focused mainly on the water walking pool on Monday, Wednesday and Thursday.
Friendly, large variety of exercise classes
Everyone has been helpful and friendly. The facilities are clean and inviting.
Nicely appointed with lots of workout choices and lots of programs for everyone in the family.
The classes I have joined have been great. I tried yoga , barre and strength and cardio. So many different options and wonderful instructors.
This facility is clean and has a great track! I come here primarily for the programming since my North Y branch no longer offers many classes that are challenging- and management has never been very open to dialog. Congratulations on a wonderful facility.
The aquatics staff are truly amazing!!!
Friendly people, very clean, good selection of activities
Love the lazy river and the therapy pool. Also how clean the locker room and showers are. Friendly staff all make for a positive experience.
Lots of things to do, friendly employees
it’s very clean it’s friendly and it’s got everything that a family will need for these winter months in Syracuse
I really enjoy going to The Y. I go to the water classes. The very best teachers you have like Donna, Jennifer,Jill, and the new one Dianne. Ellen always has a big smile welcoming me in side, I always have trouble getting my app up . She is so patient with me. I wish the water was warmer in the big pool. Donna does work us hard to get fit. But with Jennifer she works you in a different way in the warmer water that is fun. When I leave Lee always tell me to have a nice day with a big smile. I love the Y. I have made many good friends.
The friendly front desk staff and the amazing yoga teachers!
It is a great place there are many activities to choose from. Facilities are clean and also great to.meet new people.
Northwest YMCA was outstanding, clean , beautiful!
Friendly and personable staff especially at front desk and aquatics.
The staff and everyone seems to be so friendly.
the staff and facilities are awesome
Hot works yoga, gym amenities, track, sauna, friendly staff
Great facility, clean, friendly and filled with a range of great activities and exercise options.
Classes for seniors, walking the track.. community feel..Everyone is friendly.
With no prior experience, I started an adult wheel-throwing art class as a Christmas gift from my wife 6 years ago. The pottery classes at the Northwest Y have become a regular part of my life as they give me an outlet for my need to learn new skills and to be a maker. The classes are also a social construct because the instructor and other students have become friends and an important part of my weekly social circle.
Beautiful facility and great staff!
Friendly and helpful staff!! I appreciate the cleanliness of the facility, including bathrooms. There's something for everyone and hours are great.
Friendly people, clean facilities, love the indoor walking track.
Love the Les mills body pump class. Glad you will be offering video class too next year.
Free weight room, treadmills I use regularly.
Will continue to use more of available things to do. Including pool, sauna and steam
Like to use the track when the weather doesn't allow walking outside. The building is always very clean and the personnel are always very helpful and friendly.
Variety. Activities for ALL ages.