Customer Testimonials
Consistency working to help the families on time Steven is great
Really like Randy our service guy. He is really good.
very reliable
Very professional and through
We love the professionalism and timeliness of Terminix! We totally trust them for our household pest needs and that is very reassuring!
Always prompt, respond to any issues with their services in a reasonable amount of time when called. The Office Personnel is very friendly & good with setting up appointments for services requested. Stand by their warranty services.
The only issue I have is they've gone up on my Termite Inspection services every year. I realize since everything has gone up, they have to raise their rates, but going up 3 yrs straight with quite a bit of increase is too much for this senior living on fixed income. Overall, they're a good company and I've been with them since they took over Goodwill Exterminating and they were good too so that's why and how I ended up being a customer of Terminix of Gastonia.
Thank you for the quick service that Andy provided.
Once the termites were found , Andy discussed all the information I needed to know. I had a follow up call and Andy came right over and calmed my fears. It is so pleasing to have a professional as Andy !!
I feel protected!! Great feeling! Thanks again!!
Love the service always gets things done ask for help with pest alway comes and handles the problem love these guys and Dilan Stack is the best awesome guy very smart guy don’t want no one else here but them
Service was very thorough. Lady on the phone was excellent. Ants are gone!!
Great service.
Always prompt and on time. The tech is always friendly and alerts us to any issues they may come across.
Prompt.professional
Dependable
Great service & friendly staff
They’re very friendly, easy to work with arrived on time. Excellent service.
Techs are on time, friendly and efficient.
Excellent home office. The ladies are excellent to work with always willing to work around your schedule. I have always had a positive experience working with all the agents in the field.
Timely and efficient!
Prompt, on time, talking to me in detail of what is going on and keeping me informed where the problem is. I like having a female comr out.
You got the best employees
The completeness of the job.
Jamie is a very professional yet caring member of your team
Always very helpful and understanding
Always prompt and asks questions of what we’ve noticed.
They call me a few days before their schedule visit to remind me they will be here on that date. I appreciate that they are always on time and ask questions about any place we have seen any bugs, ants, and others!
Nathan, our Terminix tech, is a consummate professional, very knowledgeable, courteous and helpful in answering our questions as he performs our service call. I would highly recommend Nathan and Terminix to anyone needing help in protecting their home against pests.
Prompt , efficient
Takes care of any ( rare) bu that I’ve seen
Your Tech arrived at appointed time, was polite, and did the inspection in a through manner. Very well done. Thanks
Jamie is very professional with what he does.

Dylan Stack, who is the representative that sprays my property is very personable, professional, prompt and thorough!