Customer Testimonials
SERVICEMAN WAS ON TIME AND VERY ORGANIZED!
Very satisfied.
Matt is awesome
Well, you have competent and friendly service men, ex. Matthew, always helpful and addressing any concern I have. And he was able to educate me on some bees that I thought were dangerous saying they were pollinators and would disappear as summer unfolded. This I very much appreciated.
The office staff is always friendly and helpful. My Terminix inspector, Colin, is reliable, efficient, and always helpful. I am very pleased with the fact that Colin has been my inspector for several years now and so knows my property and house and so can notice changes if they occur.
Nobody does it like Mike! Thankful to have Mike as our guy!
Stacy Cook, my service representative is wonderful! Always asking if I have any problems that need addressing and going out of his way to make sure the house is serviced correctly.
Arrive on time. Knowledgeable. Polite. Gets it done.
On time, remind of service due, technician does a good job,
I had used this company previously for several years and was very happy with their work . However, I had been gone for a while and the contract had lapsed. I was very happy that I reestablished a schedule with the company to "treat" the property on a regular schedule. So this was the second visit in the new schedule that I am writing about.
Both times the "agent" who performed the service for me was on time, respectful, efficient, clean in his approach and educational. I had a house, garage, and small building which also had to be serviced. When he arrived we discussed tactics and walked around the property as we discussed the problems I was having. When he finished he educated me on some steps I could take to try to minimize problems with the bugs.
Note that I have a PhD (Doctorate Degree) In Business/Marketing from Virginia Tech. I have set up Service Marketing Courses at several prominent universities both nationally and internationally. These universities recognized the difference between marketing services (i.e., dealing with intangible exchanges) as opposed to product marketing (i.e., dealing with tangible products). In my opinion this company has a great service marketing orientation. I have no hesitation in recommending them to other customs/clients.
Timely and knowledgeable!! Daniel is great !!
Professional and friendly technician, reminders of service date, and effectiveness of the products applied.
Hunter is always on time, polite, efficient and professional.
Michael, the technician who services my property, is exceptional.
Thorough and dependable
Luke was prompt, professional and communicative while performing our service. He is a great representative of your company!
Consistent.
The focus on customer service and the professionalism of my service technician
Prompt and conscientious
The technician was very professional as well as very knowledgeable and extremely polite. He did a very good job and explained everything to us completely. The service could not have been any better. Thank you.
Promptness and thoroughness.
On time and professional!
Great.work!
Daniel is a friendly, trustworthy technician. And he has a very pleasant demeanor and makes it easy to discuss any of our concerns with him
detailed concern to please your customers
Reliable, knowledgeable technicians
Efficient Professional
Thorough job
I continue to be very repetitive on the service. Yet, from experience thst is only as good as the support and your service technician. In our case, since 2006 we have been very fortunate on the three that we have had, the office always is friendly and very quick in setting up appointments. Our current technician, Daniel is friendly, thorough, knowledgeable, accommodating, flexible and efficient. We are very fortunate and look forward to many more service calls going forward forward. We also know that can change quickly by just replacing our technician. Hopefully, Terminix management takes care (rewards) of these treasured assets.
I like my service tech, he is friendly and does an awesome job. I have liked all but one od the ones I have had.