Customer Testimonials
Never have to double-check work performed, always top notch service
I called earlier this week to let your Flatrock office know that our man left a long broom like pole with a brush on the end here at our house. He has NOT returned to get it. Please know that this is one of criteria that drives costs up as well as customer dissatisfaction. Who wants to call and have that left on your side of the house for more than a week.
He did change the critter bate in the black boxes outside but left none in the interior. Very pleasant fellow.
Promptness and technicians are knowledgeable and always very nice
Good report
Terminix is always on time for appointments or call to notify me. The technician takes his time and does a thorough job. I’m confident that any and all issues have been addressed and resolved.
I am pretty sure I have already done the survey
Promptness and courtesy and willingness to follow our directions and meet our concerns.
Friendly staff and I don’t see any bugs.
Friendly and helpful
I love Patrich he does such a wonderful job, and you have always been there for me.. thank you..
He is very thorough
He was very thoughtful of our surroundings and the people here and did a very thorough job.
I love the very prompt service and the personable attitude of the individual who comes to the house…nothing is a problem.
Terminex takes great care of us! They service our home and yard four times a year and come out immediately if we have a problem between visits.
Fred has been with my family for years! Every time he goes to my house, he will call first (we trust him in our home with out us being present) to see if there are any problems. We have a nice chat to catch up, then he gets to work. Fred is always in time and will even alert me to house hold problems I may have not seen that need to be addressed.
Professional! Always very accommodating!
Very good
Your tech shows up on time, he does the job, and he is cordial.
Great pest control. Friendly staff. Reasonable price.
Professional technician who asks if we have questions or concerns. He takes his job seriously and wants to provide superb service.
Our rep seems very competent and is always ready to help with any problem
I feel confident in the service and the one time the problem continued they came out and did a second application
Keep me posted of all the treatments needed...always on time and always very professional and kind....just had the new termite system installed and Tim is always very helpful and answers all of my questions and concerns....
He was on time and very thorough
Chuck, applied pesticide and check the house for pest. The work was very professionally done.
Regular treatment as agreed to, new evaluations of pests when called
Pleasant technician, knows what he is doing, completes the job quickly and sooves our problem
Technician Marty Mathis totally rid our garage of mice (in auto engine bays, tool chests, storage lockers, etc.) within 2 services and we have been mouse-free for over three years! Marty has been our service technician for over four years, so its not like you have to start over and over as is the case with high turnover businesses. Terminix-Hendersonville must be doing something right.
The local Hendersonville office staff also takes responsibiliy for their area customers. Chelsea worked with corporate IT to solve an ongoing login issue within 48 hours of my reporting it to her, telephoning me several times to report the status of the resolution.
I have experienced nothing but prompt, engaged, effective service for the last four years with Terminix-Hendersonville. Recommended!
Very friendly and helpful office staff who make it easy to schedule all my service appoinments. My service technician is wonderful - Dennis McCann in Hendersonville area office.

Punctuality, professionalism.