Member Testimonials
The pool is great
You need to quit policing the sauna. It is not the industry standard to harass the people in the sauna every 15 minutes. You need to understand this, as no other facility does this. Please stop immediately or I will take further actions, both administrative and directly with staff. Thank you for your much needed understanding and compliance. I'm serious.
Signed,
First name removed (Alex) Last name removed Phone number removed Email address removed
I only use the pool and jacuzzi and am very satisfied. Nice facility, professional staff, etc.
Staff is very friendly, ambiance is very cozy
Children’s pool
The Y is such a special place in our community. Front desk staff are friendly and flexible. Wonderful range of exercise classes, pools and water classes. The Banks center has a variety of equipment. My children are grown now, but we always benefited from childhood swim classes and the Saturday basketball teams. The instructors are friendly and supportive. (special shout out to Sue D for Body Pump, Simon and Carol at the ppol) So nice to see a young, up and coming cohort of new lifeguards too. Juana on the personal training team. This Y has been our special go to place for exercise, well-being and fitness, but also a sense of belonging from the time my children were very young through adulthood, and as I have aged. You're the best!
I would like the instructional pool which is warmer to be open between the hours of 11:00 and 3:00.
Great well taken care of facility with tremendous staff!
OK
large variety of classes with great teachers. Great equipment. Clean facilities. Kind and helpful front desk staff.
Nice swimming pools. Great Masters Class. Nice hot tub.
The pool
Good staff, friendly people, great classes, good equipment, convenient hours.
I love Deep Water Running and swimming
Boxing
The Water Aerobics are my favorite.
Old member since last century n close to my home :)
things i like:
1) family feel
2) diverse membership
3) high quality, well maintained equipment
4) friendly, helpful staff
nice pool for lap swimming with hot tub and sauna feels like a spa!
I like the water exercise for arthritus and I also like the exercis in the gym for seniors. It has really helped me in strethening my body and balance.
The programs give us oportunity to meet others.
Staff and clean facilities
All great! Thanks,
I like the atmosphere; everyone is friendly, the spaces are well-lit, and everything is clean!
The wonderful staff!
swimming
The pool is open at 6:15am on weekdays making it easier to balance regular swimming all year round with work and family commitments.
The staff are also very friendly and helpful.
Everything is Ok.
RPM with Shu Mei is my best workout of the week. I also like how friendly the front desk is and how I can use the MPR when it’s empty.
I've had a membership for a few years, but didn't use it regularly....until you added pickleball. Hooray! Wish, though, for the hours of play to be increased. With only one net in a limited time allotment, the amount of waiting time to just play one game is horrendous because so many people show up for one net. Also, there are constantly players new to the game wanting to try it, so more advanced players rarely get to play a "real" game. Second suggestion is to get a paddle rack, or a white board where people add their name in the queue, or a roll of 12" rubber liner spread out for paddles to put down on the mat in the order of arrival (some of these options are quite inexpensive) so that players can keep track who is actually next to get onto the court in the next game.
Is a wonderful place for fitness, encourage to be active!! Thank you
swim class