Customer Testimonials
This survey supersedes a previous survey for the same job. Initially there was a billing error that was professionally corrected by Caleb at Barnhart. I would absolutely use Barnhart again and recommend them highly.
They were able to schedule quickly, arrived on time with excellent equipment, and the operator was very courteous and professional; with expert completion of the job. Thank you! We look forward to using you again in the future.
The people are all awesome and do a great job. It's been a very collaborative effort which has resulted in a very successful project.
Great customer service
Your team is always quick to respond and work very well with us on scheduling and adjustments.
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Excellent Service !!!! I call at 7:30 am for a load I needed picked up at 10:30 and brought back to our location, not only did I get a quote within minutes, they had their truck warming up and ready to roll. They were there before the scheduled time at no extra charge and delivered our load as promised. I will 100% be using them again. We used the Monroe, MI branch just for reference.
Great service ans communication.
My guys on the tower have been doing this work for years and the comment was made that you provided the best operator they’ve ever seen.
Amanda is great to work with she is always available and help with meeting my needs I couldn't do it without her. The Barnhart Team is also great to work with the make my life easier and get the job done no matter the task.
Quick service
Everything went well from the planning and pricing to the final set-up. Jarrett did a great job by going to the site beforehand and keeping in touch while we got the project started.
Always responsive, crew members are on time and good to work with
On time with the correct equipment and rigging in which to make us all successful. Operators are professional and courteous to the customer and the project safety requirements.
The responsiveness from the office team to any requests to the support in the field working with our crew to make sure the work is done safely and efficiently.
Answered your phone and was there when you were supposed to be
Adam Mathis and the Charleston crew has taken great care of us for almost 20 years.
Professionalism, knowledge and timely service.
Very professional, friendly service showed up on time and assisted us in loading very large containers into the flatbed. We have used them multiple times and every time we have been extremely satisfied with the results. We called them short notice and they were able to accommodate us. 10/10 would recommend for all your industrial lifting and moving needs.
Barnhart is always willing to do the challenging jobs. They are quick to respond to requests and seem to always assign the right workers to the job. Whether it is mechanical equipment or antique aircraft, they make the job look easy. They easily adapt to last minute changes and look to protect the objects they are moving. I appreciate Barnhart being there and coming through every time we call them.
Always excellent service.
prompt, reasonable and knowledgable
Very dependable, and willing to adapt to our needs. Trent Henderson and his team are willing to do what is needed to meet our needs at a moments notice.
Always willing to work with us for timing such as weather delays and are there when we need them. No negative input from me. Troy and Tommy are the best!
Gary Furness has always been the most professional crane person I have ever had the privilege of working with. He is quick to respond, very proactive, and always returns a phone call.
easy to deal with and efficient
Barnhart Crane is always willing to work with us on crane rentals and are excellent about providing lift plans as needed. There are times when we have the need for a crane with very little notice to Barnhart and they always seem to be able to provide us with what we need. I would highly recommend Barnhart Crane to others and we have recommended them in the past.
Plenty of resources with specialized equipment. Crane services have been good as well.
Always great to work with Barnhart (Gary and Olof)! Super responsive and always flexible -- which is a must in our industry. Crews are great to work with, too -- always very professional and safe. I would not use any other crane company.
Professional and courteous service. They are very efficient with their use of time to get things accomplished in a timely manner. They also ask if there is anything that is confusing or problematic on a job.
good communication, project went smoothly