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   72 Reviews
1430 West Miner Rd
Mayfield Heights, OH 44124
216-255-9686
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Recent Reviews:


Got me the info I needed quickly to make an informed choice of assisted living facilities for my mother. I felt like they really listened to me and understood our needs.
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Kayla treated my mom with understanding. It was great that she came on the facility tours as an impartial third party. She shared a lot of knowledge about the facility and the process in general
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Shye made the difference. She was empathetic, resourceful, and extremely efficient throughout the process! Thanks to her we made a difference for our mom. Very thankful!
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Shye Smith was great to work with. She kept us updated and got us answers to all our questions promptly. She was very knowledgeable about the process and what we needed to do to get our Mom into the facility of our choice that best suited her needs. Would highly recommend working with her.
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CarePatrol was an invaluable resource at a very stressful and emotional time for me and my family. I had to move very quickly to place my parents — one in memory care, the other in assisted living — and it was tricky to find availability for both in the same overall facility. Kayla was so empathetic, listened carefully to our needs and gave me just enough choice without overwhelming me. She took care of a lot of initial coordination with the facilities on pricing etc, which freed me up for other things. I’m was so relieved that she could help me place both parents — even though she was initially only contacted about my Dad who was hospitalized at the Cleveland Clinic.
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I was skeptical, but my representative was the perfect blend of social worker and giving me the bottom line advice I needed. Totally accessible and insightful. I would totally recommend!
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CarePatrol representative came in at a time when I had no idea where to turn. She was able to do a visit to the hospital the next day to help get clarification what arrangements needed to be made. CarePatrol was with me every step of the way. She provided names of facilities for me, made a visit with me, and then helped me narrow down the choices to make a decision. She continues to work with me making all transitions smooth. I was so pleased with Partol I am using CarePatrol for a family member later this year.
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Appreciate your swift and kind attention!!
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Kayla was incredibly kind and caring when it came to handling the care of my mother. It was a complicated case for sure, both with diagnosis and finances, however Kayla was able to quickly sort everything out and find proper placement for my mother. It was nothing short of incredible, we couldn't have made arrangements like that in a month, and it only took her a few days. I would highly recommend caresource to anyone who needs help and is feeling lost with arranging elderly/sick care for a family member.
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Kayla Flowers was beyond amazing - kind, compassionate and caring. She truly listened to our needs and concerns and helped find the perfect place for my father in law to reside up until he passed away. She checked on us several times once he was placed. I am going to miss working with her. I recommend Kayla and this company 1000%!!!
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Maran is the best. Not only is she professional and knowledgeable, she is very kind and compassionate. She helped problem solve a very difficult situation, and helped the family after the initial placement. I don't think you can find someone who is more dedicated to her job than Maran. She goes above and beyond basics, and is truly wonderful
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Care Patrol was truly a lifesaver. I was thrust into a situation in which I had to provide care for my Father who is dealing with cancer, while my Mother recovered from an emergency quadruple by-pass operation. I had to help my parents quickly find an assisted living situation that met both of their needs. Our case manager, Kayla, was there every step of the way. She was compassionate and knowledgeable and she helped us find the right fit for my parents. She even helped my Father get Veterans benefits that were owed to him so that they could afford the facility that they liked best. Kayla and CarePatrol are great!
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They went above and beyond with making us all comfortable with making decisions and showing us the right way to do things. Thank you very much for helping my husband
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I was facing a very daunting, if not impossible task of finding the proper health care/facility for my elderly parent. I was referred to CarePatrol by the Primary Care Physician. I could not be more grateful for their services. From the first phone conference with Kayla, to visiting appropriate facilities, to managing the mountains of paperwork and required documents from doctors and financial people, Kayla was there for me. She helped me understand the process. She was patient with me. She understood the frustrations involved with caring for a parent with demential. I cannot thank her enough! I certainly could not have done this without Kayla and CarePatrol. Even if you just have a question or a need to understand the process, call them. They will help ease your mind. Thank you CarePatrol of Northeast Ohio. Thank you Kayla!
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Very impressive in easing stressful situations
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Professionalism, responsiveness and compassion
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I worked with Eric Sailor and he made me feel at ease trying to find an assisted living facility for our mom. He set up 2 appointments with 2 assisted living facilities. He stayed with me and my sister during the appointments and asked questions that needed to be asked. I would definitely recommend Care Patrol for everyone who is looking for help placing someone in assisted living. I feel Eric went above and beyond helping our family with a difficult task. Our mom is very pleased with the facility she is at. Thank you.
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Maran Buck was excellent, professional, kind, and extremely knowledgeable. She went above and beyond helping my family with a very difficult situation. She helped find resource that we needed. She provided a great deal of compassionate support.
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Two words when I think of Marin at CarePatrol… So helpful!
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I had Eric help me find the best assisted living for my mom’s needs, best location and he helps with best fit for your budget. I had done my of research yet was not aware of the one we ended up choosing. The care is extremely highly rated there and I’m so glad I was able to find Eric to help me. It’s quite overwhelming without a professional to help
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