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   57 Reviews
9029 Gold Ridge Ln
Mechanicsville, VA 23116
804-545-0760
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Recent Reviews:


My contact was super helpful an very responsive!

They made choosing a place for my husband after his release from rehab relatively painless. I had no idea where to start, but the social worker at the rehab facility put me in touch with CarePatrol who listened to our needs and concerns so we could choose the right place.

Great company to work with.

Doyle was caring, kind, knowledgeable and very helpful to us.

Quick responses. Gave us several choices. Easy to work with.

Communication

Most of us will only move an elderly parent one time. There are so many things to think about and do and so much to consider you’ve never thought about. It’s a honor to have such a role but a big responsibility and “time suck” too. CarePatrol helps immensely. They’ve done all the legwork on the best places that fit the profile of what your parent needs, can afford, etc. They are reliable, punctual, answer every question, follow up, etc. I can’t say enough good things. Highly recommended.

Doyle has been nothing but helpful patient and supportive. He referred us to Crossroads at Bon Air and my grandmother loves it. Thanks.

Doyle was great and incredibly helpful/knowledgeable!

Doyle was wonderful, easy to get ahold of and worked very quickly to help us.

They were very helpful in finding me an assisted living facility for my mother.

George and Doyle provided us with helpful advice that prevented us from having to spend hours researching, calling, and visiting multiple memory care facilities when picking a facility for my mother. We appreciate their help so much. George attended our initial meeting at Chestnut Grove which is the place we ended up choosing.

Doyle and George have been immensely helpful and patient while we decided on where and when the right time was to get our loved one into care. They are always available and insightful with any questions that have come up. This is not an easy process and to know you have knowledgeable professionals behind you has certainly relieved stress for us.

-caring, thoughtful, very informative -provided feedback with detailed information -extremely helpful in navigating the process of finding a suitable senior living facility to meet my mom’s needs as well as ours

CarePatrol stuck with me for well over a year making sure that I knew they were there if I needed them. I didn't want to admit that my wife of 54 years needed special care. Care that I wasn't able to handle for her. We ended up arguing. Several times daily and they would turn nasty on occasion. She didn't deserve harsh words I occasionally used to get her attention. We have never fought physically, only words. When these arguments got close to being physical, I turn to CarePatrol for help. They immediately turned to their resources and then arranged for me to be able to tour various locations that looked like they would be of great benefit to me and my wife. When I arrived at the facilities, a very attractive young lady from CarePatrol was there waiting for me. We finally settled on one location. When I arrived to bring additional items for my wife, I found her chatting with several others and smiling all the while. She still wants to be living with me, but I now know that she is safer where she is now living. It is tight, but after 54 years of her making sure I was happy, she deserves everything I can do for her. CarePatrol has made it possible for me to afford where she is now living. There was never any form of attempting me to choose a particular location.

Very through

CarePatrol does the “homework” for you. They spend time in the different living option, they meet and know the management, they ask questions to help find the right fit for your loved one. This is my second time using CarePatrol for a parent. First time was my dad and it was a difficult placement because he was in the wrong setting that I had chosen a year earlier. He had specific needs due to his dementia and the setting I’d chosen myself did not meet his ever increasing needs. He became frustrated and combative and he was basically asked to leave. With CarePatrol’s help I was able to find a new memory setting that more than met his needs and kept him safe to the end of his life. Recently my mom decide at age 91 that she wanted to move from FL back to VA as soon as I could find her a new home. My biggest concern was how to get her to VA, I had 100% confidence that CarePatrol would help find her new home and they did in a week’s time. She loves her new home and is now close to family which is what was missing for her in FL. I would recommend CarePatrol to any one I know.

The staff at CarePatrol are excellent. They did an excellent job helping my husband get into Heritage Green and answering all of my questions.

During our search for place for mom, her needs increased. Doyle was great to work with, adjusting to recommend different categories of places in wider geographic area.

They were So Considerate and Kind… Looking Out For My Best Interest. They NEVER GAVE UP Till THEY HELPED ME FIND MY NEW HOME. A Place where I Can Feel SAFE and Grow In My Community. I THANK THEM SO VERY MUGH!