Contact Testimonials
Heather Wilson was such a caring and sweet lady. She has been through this, and made us feel like she was caring for her own family member! Any one lucky enough to have her in their corner, they will come out on top! Job well, Heather! People like her are a rare find, in this day and age! Kudo’s to her!!!!❣️
I could not have found the Assisted Living facility that best fit mother's needs without Amber"s help. She was very knowledgable about the south side and facilities. In addition she was very professional, compassionate in listening to our concerns and open to suggestions. She always responded promptly to texts and phone calls and followed up on our questions. She had a great rapport with facility representatives making tours very productive.
Again, CarePatrol was critical in our finding the best fit for mother! I am extremely grateful.
Patricia Last name removed
Dave was familiar with all the facilities we toured and provided context to compare them.
Marty clearly has a depth of experience and is very quick and dependable on providing information or setting up tours
My need was immediate, and Michael worked into the evening researching locations to visit the very next morning. We visited 3 locations and immediately connected with one in particular and Mom is in it as I type this review. So far, we are very happy. Meeting us at each location was helpful due to his insight and experience with various assisted living locations. I felt he had our back and listened to our need.
Katie was great to work with. She set up tours on our behalf and was informative. I could contact her if I had any questions regarding or concerns.
They are familiar with the communities and found the best place for my dad.
They were very friendly & caring.
Marge was great to work with in finding a place for my dad and matching his needs with an appropriate assisted living facility, would absolutely recommend her as she helped navigate a difficult situation.
They were caring and understanding.
Great organization with caring people to steer you down the best path. Helped me find a place for Mom with a focus on my wishes for her happiness, not their convenience. Thank you Leah and CarePatrol for making this difficult decision a little easier. Thank you.
Nicole was caring, knowledgeable, and compassionate. A great experience.
CarePatrol's Sherri Coates has been a godsend in a remarkably difficult time for my family. She is so knowledgable about the inner workings of all the local memory care facilities (information I could never have found on my own) that she quickly helped cull my list from 13 to 6 places, then set up appointments at all six and went along for the tours, sharing information along the way and her impressions afterward. When it became apparent we had to move quickly, she was already on board and made that process so much less stressful. She also had great recommendations for related businesses, and helped bump us up to the top of the list for a relocation/moving company. That fact that CarePatrol is free to families is a huge added plus. 10/10 would recommend.
The perfect solution for visiting and choosing the correct facility for our loved one. Helping my husband and I to understand how the ALF’s work, what they are like, and the cost. Willing to answer any questions we had. Went above and beyond to inform us of our loved one’s situation. Very aware there is a back story which needs to be considered dealing with a potential resident and their needs. Appreciated Julie having my sister’s best interest at heart. We highly recommend Care Patrol for anyone needing help finding a reputable Assisted Living facility.
The service we received from Michael was outstanding and we are settling into our new residence!
Ron from CarePatrol was so nice and easy to work with. He seemed to care about my loved one and how to get her in the right place. He even followed up several times and was able to answer all of our questions in a very professional manner.
I really appreciate Marty's advice who listened to my concerns and gave me suggestions based on his experiences with previous families. Specially for me it wasn't easy the thought of placing my Mom in an Assisted Living but I can't do it all.
The very Caring professionals at CarePatrol took their time with us, accompanied my elderly mother to the different places for a tour and orientation, consulted with us frequently, and ultimately helped us make the best choice. Thank you very much. I highly recommend CarePatrol.
Eric was a life saver! I was feeling completely overwhelmed trying to get my mother and brother placed in assisted living, and Eric guided me through every step of the process. I don't think I could have done it all on my own. He was kind, patient, and very knowledgeable.
Ruthie was a wealth of information, contacts and emotional support when my sister was hospitalized with dementia. I live in Calif. so had no contacts in Chicago regarding this unexpected medical diagnosis. I had to get guardianship and find an appropriate facility for her to be placed within a short period of time. Ruthie provided me with several living options within our price range. She also helped me obtain legal advice, real estate assistance, cleaning out and moving help. She is a gem and I'm grateful that the hospital contacted her on behalf of my sister. She knows everyone in the business of support for seniors, particularly with dementia issues. I highly recommend her to any families facing this challenging situation.
Heather was fantastic and so helpful in finding my mom the best care. She made sure we were happy with the placement and made us feel comfortable with the all the unknowns involved in the process. We would definitely recommend CarePartrol to everyone!! We can’t thank you guys enough!!!
Jim did an excellent job finding the perfect living facility for my Mom / he listened to our needs and narrowed the search to 3- which saved us so much time and energy. This process can be very overwhelming- even for the family members - but Jim assisted us every step of the way. We would highly recommend this company to anyone needing help finding the best living situation for an aging family member.
When I learned about CarePatrol, it was a relief because I did not know where my husband could go. Mike contacted me quickly and after discussing what my husband needed and preferred locations, he provided info. He met me at places I wished to tour. He provided what I needed quickly and professionally. He helped me find a place I am now happy with. I never would have learned about it otherwise, . I rate him a 10plus. He was excellent.
Our rep Madison at Care Patrol was fantastic! She was kind, professional and knowledgeable. We are not from the area and needed to find respite care very quickly for a family member that was being discharged from the hospital. Not being familiar with the local respite providers there we really needed to connect with an agency that could help guide us. We found the best option for care within 24 hours for our loved one! They are doing better and are back home now and we will always be grateful for Care Patrol of East Ohio's guidance and care.
the people, especially the pts and amy. very helpful and friendly.
Using CarePatrol helped our family manage the stress of finding the right senior living community. Their advisor offered local knowledge and vetted options that saved us significant time. It is a helpful, no-cost resource that provides a solid starting point for anyone navigating the complexities of eldercare.
Great assistance in finding an affordable appropriate level of care for my parents.
Mark from Home Instead gave me Nicole as a contact at Care Patrol. He thought she could provide a good match for the care my brother-in-law would need. She did a fantastic job!
I was very impressed from the very beginning the prompt response I received when I called and left a message with care patrol. Eric Sailor couldn’t have been more helpful! He put many concerns that I had to rest and was there to answer any questions every step of the way. Eric took the time to return every phone call and/or email and was very helpful in helping my sister understand the process and helped to relieve the stress she was feeling. I would highly recommend care patrol to any family who is searching for the proper place for their loved one!
They have extremely helpful in finding a place for my Mom and I would highly recommend them to anyone looking for a place for their parent.