Contact Testimonials
Sara at CarePatrol of Middle Tennessee was instrumental in helping me find the right memory care facility for my father. What impressed me most was that she took the time to understand not only my father’s needs, but also my needs as his primary caregiver.
She recognized the urgency of our situation and moved quickly to identify appropriate options, guide us through the process, and facilitate a rapid transition. Throughout the experience, Sara was generous with her time, highly responsive, and genuinely invested in achieving a positive outcome for our family.
Rather than simply providing a list of facilities, she served as a trusted advisor and advocate. Her compassion, professionalism, and commitment to helping families navigate a difficult transition made an enormous difference during a challenging time.
Rick Young was helpful, sympathetic, prompt, efficient, intelligent, knowledgeable, and persistent. All these qualities made the task of finding a place for our sister immensely easier, and the result so far is excellent.
Sherry was very easy to communicate with. She really listened to my concerns and found an appropriate place for my brother. She facilitated the communication with the memory care home. Sherry also followed up after my brother was living at the facility.
Niccole Eye is great!
Prompt responses, knowledgeable of the communities, great communication.
Marty was wonderful at getting my husband placed in assisted living.
Before CarePatrol, our family was stuck for months on how to arrange care for one of us in dementia. Rick Young of CarePatrol got us moving to a successful solution. Thanks Rick.
Sara LISTENED to us! She focused on the primary issue and took time to get to know my mom. She is kind as well as knowledgeable and professional .
Always responsive to questions as they come up no matter time of day, even on weekends. frequent check ins but not too much.
Tabitha took the time to understand my family members' care needs, their lifestyle and home preferences, our geographic constraints, and our long-term financial options and narrowed down a large field selection of providers to a manageable group of choices that were right for us. She also facilitated interviews and obtained information I needed when making my decision. In a couple of weeks, she helped me achieve a goal that I had made little progress towards in over two years. My loved ones are now settled in a community that is even better than anything I had hoped for.
The wonderful support and guidance at this difficult time was priceless. We were given different options for care facilities, and educated about how the process works from beginning to end.Our Care Patrol agent was kind, caring and very knowledgeable and professional. I would recommend the Care Patrol service to all and any who are trying to navigate assisted living/memory care for their loved one.
Marty really knows the industry and was an extremely helpful in finding a new home for our mother. He didn't just email me info, he was immediately available to answer any questions by phone and even joined us for a tour so it was great to meet him in person. We highly recommend his service.
Sherri listened to our wants and needs and a place for my husband that fit those wants and needs.. She checked in with us throughout the process and made this difficult transition easier. My husband is settling in and says how nice and friendly everyone is. We really appreciate Sherri
Nicole was fabulous. She helped us and guides us every step of the way through this difficult journey with finding my parents a good senior living apartment.
David was very caring and knowledgeable. Very helpful in a stressful emotional situation.
The quick response and walking me through the process of finding a quality location for my mom within our budget,
Carrie was an excellent guide through the long term care placement. She listened, questioned
called facilities and matched us up with a few options,. We were able to choose the best option
for my husband in two days. Carrie is very knowledgeable about the her field.
Chris was great to work with and was always readily available.
We were in the position of making a critical decision with hardly any time to do it in. Our case manager at community rehab South referred Tabitha to us and it was a wonderful experience. It was nice to have someone do the homework, provide you with choices, set up appointments and make a decision in a very short order that was going to have a huge impact on both of my parents. I appreciate her time, her willingness to answer questions regardless of the day or time of day it was a seamless experience.
I live 400 miles from Mom. She needed care after her hospitalization. CarePatrol helped me find the right place for Mom -- and even did a FaceTime with me so I could see the Care Home before Mom was released to it. Thank you CarePatrol for you help.
Kirk Campfield was very helpful finding a place for my friend. He met us at 2 facilities and knew what questions to ask.
Also, he always returned my phone calls or emails when I reached out to him. The process was very overwhelming but he walked me through all my issues.
What we most appreciated about working with Sara was how quickly and compassionately she stepped in during a very stressful time for our family. My dad had been unexpectedly hospitalized and was unable to return to his previous memory care facility, so we were in crisis mode trying to find a safe and appropriate new place for him.
Sara was kind, professional, knowledgeable, and incredibly responsive. She immediately jumped into action and helped us find a new facility within just a couple of days. Beyond the speed of her work, what meant the most was the time she spent with us throughout the process. She joined us on tours, talked with us before and after each visit, listened carefully, and truly took the time to understand what my dad and our family needed.
She made an overwhelming situation feel manageable, and we are so grateful for her guidance and support. Sara was incredible, and we cannot recommend her highly enough.
Amber was fantastic! I would not have been able to navigate the whole process without her help. She made it easy for me to make the best decisions possible.
I highly recommend CarePatrol !
When you have to move a family member to a care facility it’s overwhelming. It’s great to have someone who understands everything about your choices you need to make. I can’t thank them enough for all of their help and support.
Marc was an understanding , caring individual. He returned calls very promptly. He asked appropriate questions about our situation and needs. He then arranged visitations Andreas there to support us . His follow up has been timely and shows his level of commitment to us
Katie was so helpful, professional and compassionate. This was a first for our family and with some family members being hours away her help was so appreciated.
Sarah was above and beyond helpful for me to find an assisted living situation for my dad that was absolutely perfect for him! She also went out of her way to be kind and thoughtful. I would recommend her and the Care Patrol to anyone and everyone!
Kirk was helpful without being pushy and made my Dad feel comfortable with this transition. When we had a delay due to a hospital stay, Kirk continued to help us navigate everything. He is terrific at his job and a great advocate for seniors.
Excelllent information. Caring people. Took the time to fully understand our situation and find the best solution. Wish we had known about CarePatrol earlier in our decision making process for our loved one.
I have worked with Julie Miller, senior advisor and owner of the Care Patrol franchise, for the last six years and have always found her to be both professional and personable. Also, as a native of our area, Julie is a wealth of information regarding the resources available locally for both our seniors and others in need of her services.
So, when I recently needed guidance placing my mother into an assisted living facility, Julie was the person I reached out to for help. She gave me some great recommendations and insight into communities to consider and visit and was always available to answer any follow-up questions that I had.
My mom is so happy in her new community, and we have Julie to thank. Everything Julie does comes from the heart and it truly shows.
Scott Stewart
Business Development Manager
Halmark Homecare