In fact, I have already told my friends who find themselves in similar situations with their aging parents that they should reach out to Care Patrol. Carlos Taylor was an invaluable resource for us as we searched for a safe housing alternative for our mother.
I liked Carepatrol's feedback, respect and professionalism. Carepatrol connected me to resources that meets my aunt's needs. They also worked with what we could afford and a location that is close to home.
Excellent communication and follow-up. Bonnie and Starr are All Stars. They know all available resources that are essential during the search for appropriate housing for seniors. Their assistance with Howard County options for finding the right fit for my senior parents was very much appreciated.
- [FIRST NAME REMOVED] B.
We initially worked with Debbie from Baltimore. Then we decided to expand the search to Howard County and Debbie connected us with the people in Howard County.
Rhonda was attentive, quick to respond, and helped answer all of our questions! She also provided a stress-free avenue to touring and evaluating different Assisted Living facilities. We ultimately found the perfect place for Grandma, and we are so grateful!
CarePatrol was an absolute gift to us! They handled everything from beginning to end, helping us search for assisted living facilities in three counties and within a tight timeframe. They were with us every step, participating in care plan meetings to determine the level of care needed for my mom, setting up in-person and virtual tours, and communicating to us every step of the way. They were even there to help us with the move-in and all the administrative paperwork and billing. For what was the most difficult time of my mom's life and that of our family, CarePatrol and the entire staff were our sunshine! We can't thank them enough for their care, concern, professionalism and kindness. I would recommend them to anyone who needs help with finding the right facility for their family member!
The two people (Rhonda and Kathy) we worked with were so helpful, knowledgeable and pleasant. My family and I felt they kept us in the loop—made arrangement to tour facilities, accompanied us, and ultimately led us to a place that felt right for us. I would definitely recommend Care Patrol to friends.
The Care Patrol representative was very professional, supportive and knowledgeable which enabled me to give required information to the Case Manager at Howard County General Hospital. Her interaction facilitated the transferal of my husband to an assisted living facility which would accommodate his medical and cognitive needs. The services provided were invaluable and they truly bridged a necessary transition. Thank you for everything the Care Patrol does to assist us.
The CarePatrol team was responsive from the first phone call. They did what they said they would do, followed up and had great communication. They checked in on the process and really cared about a great fit for our loved one.
Bonnie was so helpful in finding the best place to meet my in-laws needs. She was attentive and knowledgeable in guiding us throughout the whole process. We are so grateful for her service to our family.