Customer Testimonials
close by, no postal charges and a very interesting offcuts shelf
Easy people to work with. quality material sold and delivered
The option to buy a shorter length
Fast and efficient service and clear communication. Aaron is always very helpful.
Very helpfull staf and quick turnaround
You were available on the phone and very helpful
You would have 10 out of 10 if you had delivered the steel to the correct address.
Excellent after sales customer service.
They made a mistake when reading the order - we all make mistakes - however it is the manner in which mistakes are corrected which counts.
This is where Metal Supermarkets stand out from the rest. The error was corrected in a professional manner at the very next opportunity, true to their word.
I shall certainly use them again and have no hesitation in recommending them to anyone requiring bespoke cut metal parts.
Also, they have a very wide array of metals to choose from and their website is easy to navigate and use.
Thank you
What I needed (40mm square tube) in stock and cut to desired length.
Great service.
No amount too small, fast turnround time, great comms, polite professional service.
Great service
Fast efficient service thank you
Very good quality
quick, well priced and good service in terms of cutting and engraving.
Good choice of steel sections. Able to provide small quantities.
Good prices, no minimum order quantity, ready to pick up within 24 hours.
excellent customer service,
Ordered metal to be cut, within 10 mins job done…and order recieved
The staff were friendly and very professional.
They provided exceptional service.
Great customer service. Fast and reliable service. 10/10
Probably the most efficient and professional company I have ever bought from. I only placed a small order and was treated like I was placing a multi-million pound order. 10/10
Always have what I need, quick service and efficient staff
Very responsive, helpful and reliable.
Great competitive price, very helpful good service & even got powder coating done for me. office personnel very helpful, more then happy to use again
Very efficient at the trade counter and -product's available from stock
I could have picked up later that day if I wanted
Really easy to deal with, plenty of stock and options.
- Friendly
- Consideration
- Respect
- Quick response
- Good collaboration
- Good organisation
Speedy service & friendly staff
Very friendly and helpful service
Excellent customer service, from the Gateshead branch.
Prompt delivery
Very competitive pricing
Excellent selection of metal, and the staff are brilliant, friendly, helpful, interested. Always a pleasure to go here.

excellent telephone service adviser/sales
prompt delivery