Customer Testimonials
Quick Custom Service
I can buy small lots quickly, you are able to do simple processing for me (cutting), I can see online the profiles you typically carry. Easy to work with :)
Great for metal of all kinds, cut to length on the spot. Needing to call in order for now is OK but might not be able to get it the same day.
the staff I spoke with were most helpful, and the pricing was very reasonable
Very friendly and competent service. Fast follow up. Fair prices.
Knowledgeable friendly staff and prompt service
Employees are helpful, knowledgeable and easy to deal with keep it up!
Offer an excellent service.
Friendly fast service. Pleasure to deal there.
Price, quality and service. All have been there with my orders over the years. Also a knowledgeable staff ready to help with suggestions.
Flexible, great customer service , great knowledge.
The 01 tool steel makes very good knives. Very fast to have your order ready.
Fast friendly service
The service was quick and efficient.
My only concern is the disconnect from the online quote and the available quantities in store.
Material quoted was out of stock in store.
I don't request a quote online anymore, but call the store directly to get the prices and material availability.
Thanks,
First name removed D.
Timely and effective service.
It’s generally available as needed
Great service
Good service from people who don't talk down to you for not knowing all the lingo. Always working to find you what you requested or an available alternative.
next day delivery
Friendly, very knowledgeable staff, great selection and inventory.
STEIN DOES NOT USE MS AS MUCH AS WE DID WHEN I STARTED HERE 8-1/2 YEARS AGO -BASICALLY PRICE. WHEN REQUIRED I FIND YOUR STAFF THE BEST TO DEAL WITH.
Chris is always very helpful. The products I need are usually in stock, and if not they are ordered in quickly.
Quick turn around on quotes, usually able to pick up material next day. My go to option for small run or custom material sizes / grades for customer orders and in house projects.
Good customer service and fast turn around time.
I have always recvd the product I asked for & with prompt friendly service
Your staff is well organized, timely, and very courteous. Completely opposite to your Cambridge store.
Great Service!!! Very Fast!!! Great Prices!!!
It's all about the people. It is very telling of a company when you walk in and see the employees having fun with customers, smiling, and happy to serve you. Lex and Pedro have gone that extra mile for me (more than once) to help me out.
I was very impressed with the speed, of getting my order ready.
Due to covid,.that was a great feat.
Good