Customer Testimonials
Easy to deal with
Staff are very friendly, helpful and informed. It was my first time to a place that sells metal, and I wasn't exactly sure what I needed, but they got me sorted out quickly and easily. I'm very happy with the level of service extended to a DIYer.
You guys are first rate. You go WAAAY out of your way to make sure your customers are happy. Little outfits like mine have no pull with big metal suppliers. It's very reassuring to know that metal supermarket is there for me when I need metal for my projects and my small business. THANK YOU!
availability
Like being able to order shorter length pieces, can order on line and prompt service .
You had what I needed and the online order was super fast and convenient.
You can buy just what you need , instead of standard lengths of products
Prompt, accurate, helpful staff, keeps inventory of many products I use.
Always quick to fil my online orders, and the prices are reasonable
Very quick service on a custom piece
quite assorted and in stock
Always a quick response and excellent service
Excellent service highly recommend
MS was able to order what I needed in a very short time.
Personnel on the phone were friendly and helpful.
Real service that is hard to find anywhere else.
Hector
Ease of ordering online and variety of profiles.
Every project that was requested, was done professionally and to specification
Great service especially odd sizes of metal .
terrific having more than one location
nothing to say negatively about .
Convenient location quick and easy. Almost always have the miscellaneous pieces we need.
Being able to obtain material and shapes in small quantities for prototyping.
Friendly and helpful staff.
First time I used the store in Edmonton, but used your Burnaby BC store many times. Able to buy what I need, in the quantity I need at a good price. Staff have always been helpful, friendly and efficient.
Prompt and good quality
Service is always friendly and variety of metals available abundant
Easy to order and always cut right.
The thing that impresses me the most is the quality of service. Everyone from the person taking the order to your employee helping carry steel out to the vehicle are courteous, friendly and respectful.
It sounds odd, but businesses don't teach good sales and service edicate to employees anymore, especially those that deal directly with the public.
I can tell you for certain that it's not by chance that everyone at metal supermarket goes out of their way to help and is a pleasure to deal with.
Oh, I should also mention your selection and pricing are great as well.
Marc Barrette
Site Resource Group
Vice President HSSEQ
You offer a wide variety of metal choices, ability to cut and make those metals into almost any size in respect to the boundaries you provide, and the metal is high quality. Also the delivery is very convenient!
- First name removed from Snowbirds Auto Connection
Product was provided clean and well packaged
The service!
Very professional service from Jeremy. Great doing business with your company. D. J. Carlson
the customer service was on point. the associate asked me if i had purchased items before from your business. i said no i didn't. his perfect reply was: thank you for selecting us for your services.
that right there is what did it for me knowing i was going to be in excellent hands.
Great and efficient service
Thank you very much