Customer Testimonials
I am very happy about the fast turn around time, from order to pick-up.
I also like they process small orders quickly.
selection and delivery
You had exactly what I needed and it was easy to order online.
It was nice to have the ability to order the materials required on line.
My first time I phoned in my order. I talked to Ed in Saskatoon. The service and professionalism shown were superb. The product was ready when they said it would be and were very friendly.
My regards
Name removed
Delivery service is a good price and the drivers and the deliveries always go out consistently and on time. I have had metal supermarket employees go out of their way to source and order in special alloys.
It's very easy to order on line and your staff are very helpful with you stop at the shop.
Had what I wanted, all cut to length while I waited. Then helped load the truck. Can’t ask for better service than that.
Great Customer Service.
Great Customer service. Friendly, fast and reasonable prices. Thanks...
Great selection and pricing available online and if quote needs requesting, there is a quick response.
Great service. Fast, accurate and friendly -5 stars
Very good selection, being able to view before purchase, good selection of crops(short pieces) and very importantly to me is the people who are both friendly and knowledgeable.
Great staff!!
Great, fast service
excellent, detailed and on time.
thanks!
I think the price is a touch high, but the guys at the store are always super nice. I really enjoy purchasing from metal supermarkets.
I do not live in an town with a Metal Supermarkets store. I needed a 1-foot section of bar stock to be delivered to my wife, who was in the area for meetings and who would bring it home for me. The people in the shop went out of their way to help me out and get the item delivered to her hotel across town. Keep in mind, this is just a one-foot section of 1 1/4-in x 2-inch bar stock. But the staff at the Kelowna Metal Supermarkets put in a tremendous effort to make sure I got it; I might have well be ordering a ton of the stuff given effort they put into making sure I got it. These guys seem to understand that to small fry like me, a short section of much-needed steel is of the same importance as getting tons of it to the big players. Their customers service is outstanding.
It was easy to deal with you, your service was good and fast and so was the delivery. Pricing is also reasonable, web site is easy to deal with. We will do business again for sure.
counter staff is very helpful and orders are filled in a timely manner
Great response time and customer service.
Service is always friendly, helpful and supportive!
Very friendly staff & prices are great.
friendly staff and no BS.
All is always great at the London shop great guys too deal with....
Good service - quick turnaround from order to pick-up - expert advice.
The best part about this company is the extremely polite dude in shipping I just wish I could remember him name
Fast turnaround on orders.
I like the store . Very convenient for the small amount of metal I purchase .
I would think ownership would be interested knowing about the “cash” deals that are being done
I like that I can pick through the off cuts so I can get a better price and reduce waste