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Customer Testimonials
Staff is friendly and helpfull
Great team at the Bridgeview location! Good inventory and quick fulfillment of orders!
Great customer service, reliable inventory
You provide an essential supply source in the metal business for small companies.
Your service is prompt, efficient and friendly. I always find what I need.
It's a pleasure to deal with you.
Catherine Burgess Sculpture Inc.
Service from Tyler was great. Front end staff were very helpful and they loaded my truck for me.
Service was great!
Great service with Great lead times and a wide range of materials for any type of job!
I always have some weird piece that I'm fabricating and still they always have what I need. These guys are the best, bar none.
I recently purchased some 2" square stock for a small fabrication project, which I arranged to have left outside in order to pick this up on a Saturday morning while working in the Cranberry Township area, for another project. In the early AM, I grabbed up the plastic wrapped package and returned to my shop to begin fabrication only to realize what was supposed to be 2" stock, was actually 1-3/4" tube stock, similar to another order placed earlier in the week.
I sent an email out to to customer service explaining the error and received a call from the store manager on Monday. Apologizing for the error, he indicated I could keep the 1.75" x1.75 " x 72" stock and he would ship out the correct 2" stock to me at their expense and free of charge. With fuel at nearly $5 per gallon and my shop nearly 80 miles round trip away from the store in Cranberry, I couldn't have asked for anything more. They handled the error as professional as it could have been and corrected the mistake quickly. In doing so, I've moved the Metal Supermarket to be the first choice for a metal vendor to call when fabrication products and metals are needed. Regardless of cost, no other aspect in business better than outstanding customer service and quality products will speak a greater volume or win repeat customers...
Sincerely,
David G Arbogast
Keystone Electrical Systems
North Versailles, PA
The products are as expected and the service is impeccable!!
fast response and courteous service
Very helpful and willing to make sure that everything is correct. Quality of product and service is superb.
Great Service and people
Everything! Metal Supermarkets has such a wide variety of metals to choose from. They will cut it how you like, drill holes for you if need be, and their customer service is always on point. They are also very quick to make your order, and are happy to answer any questions or concerns you may have.
Fantastic customer service, fast response to all my enquiries and are always happy to find solutions no matter how big or small my job may be.
Fast and friendly! Always have what I need.
They always take care of our orders quickly and go over and above with customer service. Even when I give them little notice they get us taken care of quickly. 10 star company
Great Service! Awesome staff!
Always great to do business with.
Responsive, have a wide selection, and fast friendly service.
Very professional, very timely. And helpful too. Always happy to deal with them.
availability and ease of service.
I really like the fact that you cut and drill material to the customers specs in a required time frame at no extra cost. I can take the material and start building right away. Thanks for the service.
Stocked exactly what I wanted and the service and advice I received was exceptional.
The product speaks for itself.
The service is superior. quotes were sent very fast. questions are answered very fast.
The pick-up of the product was organized and safe.
Everyone here at Metal Supermarket made my project so much easier.
I look forward to using them again.
Thanks for the opportunity to leave this review.
Fast reliable service.
Water Jetting is the best!
Convenience
Small item purchases
Friendly service...5 star plus products that you don't usually find at your regular hardware. Whether you need 1" or full lengths of steel, you can find it at Metal Supermarket!
I find it very convenient that Metal SuperMarkets cuts the metal to the exact size I need. Their large machinery produces a very clean cut so that I was able to take the cut expanded steel sheet and directly weld it into place - very nice. Since their metals are stored inside, I also appreciate that it wasn't covered in rust which saves me time and makes for a cleaner finished product.
First name removed C. in Keller, TX
Friendly staff, they loaded my order quickly. my complaint i live too far out.