Great trainers - My wife and I have worked with them and I see how they work with others - informed, professional, friendly, and dedicated group. Facility is complete and getting better with increased maintenance and new equipment.
I still think your club should monitor peoples use of the cell phone use. Many people tie up machines while sitting on the machine and staring at their cell phones. Other than that, I have no real complaints.
I have been a continuous member of CFF for more than 27 years.
There are many, mostly medium to large CFF clubs throughout the Sacramento geographical region.
The clubs have multiple choices for working out, individually or with a group, including personal trainers.
The equipment is well-maintained and regularly replaced when worn out.
The clubs are usually clean and well-staffed with trainers, managers and property maintenance workers.
I appreciate some of the upgrades over the years, including roomy lockers with combination locks, updates of the toilet and shower areas, incorporating new types of equipment and training areas such as reformers, free-weight assist machines, walkers, steppers, ellipses, rowers, cycling, running cardio machines, the availability of water and food.
Fitness classes in cardio, strength, yoga, Pilates, Senior fitness etc. are available daily in most locations.
For families, CFF (now In-Shape FF) is famous for its childcare facilities. They tend to be large, well-staffed, and have a variety of activities to occupy the kids. Our kids grew up regularly spending time in club childcare. They did not object to going until they were literally too old (13-ish).
I do like the variety of amenities, however I do think you could expand areas so that we are no so cramped during the busy times. For example, you can definitely expand the Body Fit area. Also more weight and cable machines because there is always a wait to use them and most of the time are not able to use them due to lack of availability. For what you charge, you can do better.
the instructors are so people like us! I love them all. I have meet so many people there I really enjoy them. They have become of my social life daily and that is important. The class schedules are perfect. I also attend Laguna facility and I also like that one also. Great place to be. Thank you all!