Member Testimonials
Great service!
Instructors,people,good for me.
Love Lisa - love that she changes up the routines and always smiling. Front desk persons always friendly and willing to help. Clean facility with many amenities
Facilities are very good. Many options.
I like your water aerobics. And it seems you try to keep instructor's. And they are very nice. Some of the lifeguards are nice too.
Very inclusive.
I enjoy the water aerobics classes.
Good
Great hours
Great equipment
Family friendly
Safe
Faith inspired
The availability of classes. The amount of equipment that I can use in the fitness center. The friendly employees.
Every thing!
Weight room
Friendly, helpful staff. Great facility, equipment. Fairly good selection of classes but need more instructors.
Great people
I have never taken advantage of your programs or activities. I only use the workout center and locker rooms. Sometimes I use the sauna and hot tub when the hot tub isn't broken or the two are closed.
I would like to get more involved with possibly a cycling class or even a yoga or boxing class. I don't know what costs extra and what doesn't or who to contact if I want to participate.
Some unsolicited feedback on facilities: Please continue to spend a lot of resources to clean the locker rooms. They are hanging in there but it won't be long before the men's locker room is pretty rough. It is getting quite warn down. The only toilet in the lockeroom doesn't always have a door that works properly and the showers need some really good cleaning. For the foot traffic I can see you all are working at it but I just ask that you keep re-investing in making that area a nice space. (I love the one in Downtown Indy. wow. I know that is a special location but that is very nice) Keep the 18 and over rule in place and think about renting some of the lockers so you can leave a lock on a locker?
You are doing a good job of keeping up the main fitness center/weight room. Your staff is very kind and the overall feeling is a good one. Remember your mission and continue to share the good news. I really like that focus at the Downtown location.
Continue to make sue there are plenty of areas of get cleaner and paper towel to wipe down equipment.
***Perhaps there is something you can do about the people sitting at/on machines looking at their dang phones and not moving along. I would really crack down on that. People are taking up equipment for way too long while scrolling through social media and such while resting on the equipment.
Thanks so much for allowing us to have the opportunity to provide some feedback.
Safety of the facility is outstanding
clean freindly facilty. open 7 days a week.
I like the teaching that y’all do for the little kids learning to swim JJ has been affected so much and it’s all because of y’all that he made it into the second level at Brownsburg swim club. Thank you.
I like the Live Strong Program.
The hours available are great. Now if someone would (on a regular basis) fix the lockers down on the left side of the asile. So many are not working.
Everyone is very nice and instructors are very helpful!
I most like the deep water exercise class and its instructors as well as those who attend. Everyone is very friendly. I also appreciate the gals at the front desk. They are helpful and pleasant all the time.
I love being able to access multiple fitness options all under one roof. Staff are all friendly and helpful.
Love the AOA pool exercise classes.
I appreciate the convenience of being able to exercise and/or swim on my schedule. I also like the variety of exercise machines; the availability and options to utilize the trainers; and the cleanliness of the facilities.
I enjoy the different water programs, though I do wish you had deep water aerobics more often in the evening. Even if it is self led.
I really like the cardio and zumba classes.
Great teachers that welcome you and make you feel at home and understand when you’re new and a lot of selection to try everything
Chair yoga and water exercise classes.
They are relative to what I need and the instructors are very helpful.