- Phone: (951) 252-9400
- Visit Website
Customer Contact Testimonials
Friendly helpful staff who don't judge you! They are there to help.
Responsive. friendly and helpful always
Consistently goes above and beyond to ensure clients are getting what they need to be successful. I have never seen a software company turn things around as quickly as Raintree does, whether it be upgrades, fixes or unplanned down time, resolution is always quick. I know we can be a demanding bunch and we are always met with kindness and professionalism.
I like that there are solutions to the problems that we need to solve.
One thing that I’d like to see is an integration with Cliniconnects :)
Everyone seems to be receptive to questions/concerns. It is refreshing having our thoughts listened to.
Everyone is always so helpful.
The company works hard to understand what we need to succeed and delivers innovative solutions to answers those needs.
The representatives that I have spoken with have been responsive and thorough with their explanations on how to fix or update system issues we have been experiencing.
I like the Waitlist feature, eligibility dashboard, PPAC, and authorization dashboard. I also like that Raintree is customizable, and that the company is open to suggestions and willing to make improvements.
Very friendly and quick response times!
Great EMR system for our clinics
Easy to learn and work and have made life of clinicians easy and also the biller's life too
I have always had success in working with everyone at raintree
I love the prompt response that we receive when we have to reach out and ask for help.
Maria Neuenswander has been a wonderfully hardworking, kind, and reliable professional to work with on our insurance billing. We've run into some issues with the insurance companies over the first year of our opening that she helped us resolve by following up on the issues periodically and communicating with us consistently. She is always available to help answer questions and show me more efficient ways of completing tasks. We are very grateful to work with her and hope that she is recognized as a valuable asset to the Raintree/Rev team.
The rep i talked to was very knowledgeable.
Everything.
ACCA has a strong team at Raintree. Tracy and Mihkel are quick to help us and usually know exactly what we need.
We would recommend Raintree to all of our PT associates. Your ability to customize and maintain upgrades is one of many abilities.
System meets our needs, when problems, for the most part, receive timely feedback. At times, trouble tickets can sit in the que for a little too long though.
I feel our concerns are heard and valued. The Raintree team is friendly.
This system was hard to figure out in the beginning. We have been using RainTree for about 3 years and the amount of information that is at our fingertips is extremely helpful.
I like the Raintree Live segments. They are very useful.
friendly service always willing to help out with issues
I appreciate when there is a form or a process that doesn't work for our practice. The design team is willing to listen and make changes to make the program work better on our end.
Very efficient and resolve my problem almost immediately
Helpful. Everyone is very friendly and knowledgeable. If they don’t know how to help, they will figure it out as a team.
Continually improving the product by listening to customer feedback.
Reps are good people that really care.
It is a great product and with dedicated engineering we have been able to customize it to meet our specialized needs. Great group of people to work with.
Very Great!
Knowledgeable and helpful (even through the most difficult situations). Patient and willing to help you understand and send helpful hints, videos, screenshots to help you. Enjoy working with the representatives! Thank you!!!