Customer Contact Testimonials

Easy to manage

Easy prompts to follow.

I think the product is very well organized. And the staff is always very nice.

I have put in a request a couple of times to have the time on the right side of the schedule as well as the left side. When you have a lot of staff like our office it would really help to see things quicker and clearer instead of trying to follow a line across the screen.

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Very user friendly

Great company to work for.

I have liked Raintree the best of all software for documentation that I have used over the years as a clinician.

Customization of the EMR, use of templates, scheduling.

The Raintree reps are approachable and easy to talk to, show interest in wanting to help with solutions and resolutions.

Quick response on trouble shooting and it is a user friendly software system

Raintree is easy simple system .

Ease of use and quick IT support resolutions.

Easy and customer support good

Raintree is efficient and easy to use as a practitioner; the support team is also very helpful if ever a problem arises!

thoroughness of software for PT

This system is very involved and keeps track of everything! I love all the functions!

I have never had to use customer support but really like all of the options in raintree for documentation.

I generally receive a response to my requests in a timely manner, and the system is easy to use.

The Raintree Staff are very nice to deal with, and are always willing to help resolve issues.

Easy to use. Organized format and preselected areas for necessary daily information. Updates on objectives, goals and plans to avoid it over using visits.

I love H2 health, this is a great company makes you feel at home.

I like Raintree!

How nice and helpful they all are

I like how friendly and genuine everyone is. It makes for a great place to work, and the patients feed off that. It lightens the mood and makes everyone feel comfortable.

The response time from our reps is good, and they are willing to work with us to meet the needs of our company

Very polite and professional

The system is relatively easy to navigate, provudes multiple options, which makes notes writing an easy task. To improve system navigation it would be practical to add "How to...." option with quick steps for an answer.
Example: Q: How to access patient file ? A: Click on ....etc
Q: How to do non-visit discharge? A: Cluck on.....etc

Very helpful/responsive to questions/problems.
The system, while quite complex, works well. Documents look very organized and professional. Can run a report for just about any data we need.

When help is needed, response is very quick. Thank you for all you do!

Great responsiveness and a clear vision was presented at the Roadshow, but I am very nervous about RT taking away our customizations. We purchased this product because there wasn't anything in the marketplace for pediatric therapy and we went with RT because we could customize for pediatrics.

very user friendly

Efficiency