Raintree Systems
27307 Via Industria
Temecula
CA 92590
United States

Customer Contact Testimonials

Report a concern   January 10, 2018 — Rated 10 out of 10 by G.U. Raintree Systems

We provide outpatient pediatric therapy services and Audiology; Raintree Systems is the best solution for clinical documentation, billing, collections and reporting that we've seen. The staff are attentive and helpful and the owners are of the Christian faith.

Report a concern   January 9, 2018 — Rated 9 out of 10 by K.W. Raintree Systems

Typically everyone is quick to respond with any therapy or documentation issues that we bring to their attention.

Report a concern   January 6, 2018 — Rated 10 out of 10 by S.M. Raintree Systems

You guys are doing an amazing job

Report a concern   December 30, 2017 — Rated 9 out of 10 by A.A. Raintree Systems

Excellent service!

Report a concern   December 26, 2017 — Rated 10 out of 10 by A.H. Raintree Systems

I work with the best group of ladies! They are always on top of anything we need.

Indhu Laksham
Amy Roberts
Angie Trongo

Thank you!
First name removed

Report a concern   December 22, 2017 — Rated 10 out of 10 by M.B. Raintree Systems

Excellent representatives. Very good software. Love the company environment and care for customers

Report a concern   December 22, 2017 — Rated 10 out of 10 by Q.T.P. Raintree Systems

The entire process from DEMO to implementation has been outstanding.

Report a concern   December 22, 2017 — Rated 10 out of 10 by P.W. Raintree Systems

The quick support

Report a concern   December 20, 2017 — Rated 10 out of 10 by S.K. Raintree Systems

Very responsive to requests. Very hard working people.

Report a concern   December 18, 2017 — Rated 10 out of 10 by C.B. Raintree Systems

Fast support!!!

Report a concern   December 18, 2017 — Rated 9 out of 10 by G.S. Raintree Systems

Raintree has become much more proactive in helping users solve problems before they occur. The representative we work with and the engineers that support us genuinely want us to be successful.

Report a concern   December 13, 2017 — Rated 10 out of 10 by P.O.A.S.P.T. Raintree Systems

Knowledgeable!

Report a concern   December 13, 2017 — Rated 10 out of 10 by C. Raintree Systems

LYNETTE VERY VERY NICE AND HELPFUL TODAY

Report a concern   December 12, 2017 — Rated 10 out of 10 by M.T.A. Raintree Systems

Excellent customer service!

Report a concern   December 12, 2017 — Rated 9 out of 10 by K.B. Raintree Systems

When you get a person on the line that can actually help you they seem to be very knowledgeable.

Report a concern   December 12, 2017 — Rated 10 out of 10 by T.R. Raintree Systems

Very friendly, always willing to help even if it isn't the person that takes the call.

Report a concern   December 11, 2017 — Rated 9 out of 10 by L.F. Raintree Systems

helpful

Report a concern   December 11, 2017 — Rated 10 out of 10 by J.W. Raintree Systems

The Enterprise team is great since we have gone onto it. Interaction with the CSA team members and engineer has made the Raintree experience great. We have broken down our CSA interactions into two sections. The first is interaction with CSA regarding Raintree issues and package updates.
The second is what I call my wish list. Interaction with the CSA [Teresa English] and Engineer [Gerold] to have them work on custom items that we would like to have in order make Raintree better for our organization. So far everything that I have given [Gerold] he has accompished.

Thanks

Jeffrey R. Last name removed
Dynamic/Pivot

Report a concern   December 6, 2017 — Rated 10 out of 10 by L.L. Raintree Systems

Raintree understands the frustration that Physicians experience with EHR
and tries to make difficult situations more tolerable.
They are patient with our overwhelm.

Report a concern   December 6, 2017 — Rated 10 out of 10 by M.H. Raintree Systems

great

Report a concern   December 5, 2017 — Rated 10 out of 10 by B.O. Raintree Systems

Rita is great! Always helpful and so kind and thoughtful on the phone.

Report a concern   November 29, 2017 — Rated 10 out of 10 by R.R. Raintree Systems

The amount of support.

Report a concern   November 28, 2017 — Rated 10 out of 10 by P.T.E. Raintree Systems

Friendliness and willingness to help.

Report a concern   November 28, 2017 — Rated 10 out of 10 by B.V.N. Raintree Systems

Raintree is everything we need in a software system. The representatives are amazing in helping us when we need it and they are always upgrading to the best thing out there.

Report a concern   November 27, 2017 — Rated 9 out of 10 by F.D. Raintree Systems

I like how personalized the support is and how intuitive the system is

Report a concern   November 27, 2017 — Rated 10 out of 10 by A.S.C. Raintree Systems

friendly helpful service. Michael is a great help

Report a concern   November 27, 2017 — Rated 10 out of 10 by S.D. Raintree Systems

Your customer service has always been very pleasant and courteous. At times I experienced a delay in response to some of my questions, but those were questions that had to be referred on to somebody else. Otherwise, very supportive.

Report a concern   November 27, 2017 — Rated 10 out of 10 by A.B. Raintree Systems

I love that it has a small business feel. I see the same names and faces at User Conference and helping me in Netsuite. It makes me feel more connected and like I'm not just a number. I also love that the engineers come to Conference and that you are constantly working to make the system exactly what we need. Thanks!

Report a concern   November 20, 2017 — Rated 9 out of 10 by B.H. Raintree Systems

Morgan Teague has been a huge help to us! She is a wonderful CSA. If she doesn't know an answer, she gets one as quickly as possible. We never have to wait on her to respond to us!

Report a concern   November 17, 2017 — Rated 9 out of 10 by G.M. Raintree Systems

I like that we, the customer, get to be involved in the improvements and direction of the software. Everyone is super-friendly and willing to help. Love my Raintree system and the people I work with at Raintree!


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