2674 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Young lady, who cut my hair with excellent afraid I don’t remember her name
Clean, sports on tv, Kayleah is awesome
Online check In Was terrible that day. The original time had for a cut at 3:55. Cut did not happen till 4:50. I had work and was late. Time kept moving back. Like the spot, so probably give it another chance but if it happens again then I will be done w sports clips.
Greet me when I walk in, make eye contact. If you’re not ready for me then just say so and let me know to wait and how long the wait may be. Just saying did you check in online and not saying anything else after I say yes is disconcerting
We love Carson(Somers Point)! She’s always so sweet and funny with my boys! We’ve had her by chance a couple of times but now I will only make an appointment with her. I know by boys will have the best looking cuts every time!
Excellent customer service friendly
I don’t use your products
Friendly, engaging, discounted price with coupon, and a god hair cut
Always a good experience. Staff is friendly and cuts are good. Very efficient check-in process.
The MVP is great
Cindy always does a great job with my haircut.
Friendly, reasonable price, easy online check in process.
Careful cut that is exactly what asked for.
Great haircuts and great employees
Kat, your precision and attention to detail are truly commendable. but your sweet personality also adds an extra touch of warmth to every interaction.
and you’re the artist behind it! 💇♀️
I was very pleased with the quality of my haircut. My stylist Selina really took her time and did a great job .
Carleigh is great and why I get my haircut there. Makes it an enjoyable experience and gives good quality haircuts
I prefer to make an appointment for a specific day and time. I understand that I may need to wait a reasonable amount of time for my barber, just like I do at the doctor's office. As a minimum, let me "get in line" 30 minutes before you open, not wait until 5 minutes after you open to even open up the online queue. I will note that when I arrived about 10 minutes after you open because I decided to take a risk, the place was empty. By the time my hair cut was done, there was already a significant line. The way I interpret it is that by not opening the queue 30 minutes before you open, you lost about 40 minutes of customers. Otherwise, the stylist did well.
Great shampoo and hot towel service!
SomersPoint sports clips has a wonderful team and everyone on the staff provides a high level of skill and professionalism all other haircut establishments pale in comparison.
Check in - not an appointment. It encourages drivers to rush to make ever-changing stylist availability. It's not necessary - just a way to get us online for marketing.
You have a great business model. Keep it up
Stylist is very knowledgeable and personable.
easy convenient consistent friendly
It's quick, simple, and the price is right. Plus Carson does a really good job, I get compliments all the time!
I took my four-year-old grandson and the lady that I had to cut his hair. She was wonderful. I mean wonderful. She had him laughing. He had her laughing. They had such a good time within like. Maybe that 20 minute. I wish I remembered her name because I will be back to see her.
Staff.
Cindy was very patient with my 7 year old who is not a fan of haircuts. I also like that I can check in online.
I stepped away from the Somers point New Jersey store because of the online app as far as getting scheduled people showing up and being there and I was called back by the manager at the time and was asked to come back and my next regular service that I always get would be free I went yesterday and I had to pay full price it was great to see my girl Selena just a little upset that I had to pay
Great customer service