General RV of Greater Chicago (Huntley) Facebook Twitter Googlemaps Yelp

   4719 Reviews
14000 Automall Dr.
Huntley, IL 60142
847-669-5570
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Recent Reviews:


VILLAGE OF LAKEWOOD, IL
Tony in service and the whole service department made our ownership of our RV a success - hates off to a great team
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BELOIT, WI
Nice customer service…very helpful… worked through the numbers and answered every question.
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Lake Village, IN
Sales. & sales mgr were no nonsense, which is a huge bonus. I knew exactly what i wanted & the fair price range I wanted it in, and they were able to make it happen. Perfect! Thank you! We even got pizza while waiting for finance. (Which is important bc my boyfriend has war time PTSD from time served in the Army, & being hungry aggravates it, so getting food made everyone's time better!) Finance did right by us with a great interest rate, he was also no nonsense- I did have to resign the purchas agreement 2 additional times due to mistakes on his part, but that's really not a big deal, & i ended up with a better rate overall because of it. So no argument here. The walk through was through and educational. My biggest concern was service.... I had to get the Bluetooth breaks instead of the manual breaks (that I wanted) because the service department said my Jeep didn't have the correct plug for the wiring harness. He said he had to watch YouTube videos to figure it out & took my Jeep completely a part. He said that I didn't have the plug for the wiring harness (even though I knew I had the tow package on my Jeep & disagreed with him) He said that it would cost me thousands of dollars for him to wire it correctly. So, I, reluctantly, took the Blue tooth break option, even though I really wanted the manual break option. I came back home (3hrs away) & went to my Jeep guy who physically showed me the wiring harness plug, taped up right where is was supposed to be. That was my most frustrating part. Not the end of the world, but still frustrating. Overall, I'm giving it a 9 because service didn't know what they were doing, and I didn't get the breaking system i wanted...& it could have cost me thousands. It's too late now to fix because I live too far away, &, honestly, I don't want them working on my Jeep again. I do ove the camper, &, other than the break issue, I was happy with the buying process.
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ARLINGTON
Jason went over and above my expectations! In addition, his experience with cars and trucks are an incredible asset. He showed me how to program several things on my car. Which I’ve been driving for two years and didn’t know these features existed. You’re lucky to have Jason don’t let him get away!
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RACINE, WI
One stop shopping
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SOUTH ELGIN, IL
clean, friendly and honest.
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GILBERTS, IL
Our sales associate, Lexie, was great to work with and the after sales team did a wonderful job of taking care of all of the details of getting us set up and out the door.
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Chicago, IL
Dominick is awesome, super helpful. He went above and beyond with our family and got us some treats for our new RV! Love the facility, they were patient with us and our kids. So pleased and would definitely recommend!
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DAVIS JUNCTION, IL
Professional with knowledge on the RVs
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GLENVIEW, IL
Straightforward approach to service, and transparent about timing and delivery delivery. Bill does a great job.
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HAMPSHIRE, IL
I appreciate the friendly service from everyone; always will to assist.
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CRYSTAL LAKE, IL
Quick friendly service
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Milton, WI
Very friendly! Really had a great experience. Thank you Huntley team!
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GILBERTS, IL
Excellent service and great sales staff.
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SOUTH ELGIN, IL
This was my second purchase of a trailer with General RV. Everyone from the sales staff to service was great
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GENEVA, IL
Service was quick, but too quick, they left my outside shower faucet on. Water tank was almost empty by the time I was home.
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NORTH CHICAGO, IL
Easy to get ahold of on any questions.
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HUNTLEY, IL
Great staff, knowledgeable and very helpful. Most parts are in stock.
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AURORA, IL
The easy to which you allow us to spend our money.
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Elgin, IL
Great customer service!!! Everyone from the sales team to the time it was delivered. No pressure to buy. Made me feel free comfortable and welcomed. Thank You for that.
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