The General RV team are knowledgeable about RVs and the entire recreational camping experience. They are able to answer most questions and are comfortable getting answers when questions are beyond their expertise. The "Camper Training School" is a great training. It gives basic understanding of all the systems creating confidence to get out on the road safely.
The finance department worked diligently and creatively to get financing. Overall a good experience.
While the inventory size was the biggest we'd seen and the price points were really good, it was the staff that really made this experience for me. Everyone seems to really care about their role in helping people find the best camper for their needs. From Jarrod in sales to Chris and Sof in finance, Alex in parts, Jessie in scheduling and Jake who did the walkthrough, everyone was amazing and made this somewhat overwhelming experience seem relaxed and manageable.
First off,I am glad we dealt with myles. He is a very nice man. He wasn't pushy. He just gave us the information and let us decide. He was very pleasant to work with. The rest of the staff was very helpful also. We felt very comfortable during the entire process. I will recommend General Rv of Wixom, Mi. to friends and family. Thanks again Myles and staff. Mark & Judie Miller
Very courteous well organized very nice people from sales to finance to the mechanic. Loved the fact that you did Indiana plates for us . It was a very good experience. We were going to buy one closer to home but our oldest son had a bad experience with them. Glad we made the right choice and drove 2-1/2 hours to buy.
Ed B.,John S., and everyone else that I dealt with were very client centric and did an excellent job of assisting with all aspects of the fairly complicated process that buying an RV is.
There was an issue with the camper at pickup. The service dept worked very hard to get it fixed and the ladies at the front desk were very good at keeping us informed on the progress of the repair
This was my first experience with General RV and Beth couldn't have been more helpful, and thorough while dealing with a dealership involved accessory and gooseneck hitch install. She was professional, prompt and knew the process from which to handle the circumstances.