Orland Park, Suite 107
16632 South 107th Court
Orland Park
IL 60467-8890
United States

Patient Testimonials

Report a concern   February 20, 2026 — Rated 10 out of 10 by M.H. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Dr Pierpaoli is attentive & sensitive tho your questions/concerns. He is very thorough & genuinely empathetic.
Report a concern   February 20, 2026 — Rated 10 out of 10 by J.G. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Jae Kim has been extremely helpful when treating my mom for kidney stones and an indwelling catheter. He is always kind and takes his time when my mom has a visit. He is more than happy to answer her questions, even when they don't directly relate to his expertise. I would definitely recommend Dr. Kim to anyone who needs a urologist. He has been one of the best doctors I have had.

Report a concern   February 19, 2026 — Rated 10 out of 10 by C.P. Herbert User, MD
What do you like about Herbert User, MD and our office?

Well run practice. Dr. User has been treating me for number of years now and appreciate his bedside manner and treatment, positive experience overall
Report a concern   February 19, 2026 — Rated 10 out of 10 by D.P. Herbert User, MD
What do you like about Herbert User, MD and our office?

I would NOT change doctors,
I fly in from Arizona every year to see Dr User for my annual check ups.
Report a concern   February 19, 2026 — Rated 10 out of 10 by S.W. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Dr.Pierpaoli is a wonderful doctor, great urologists, takes time with his patients, explained everything in detail and very kind and compassionate. We are very blessed to have found him. His office staff is wonderful to deal with as well, thanks to all.
Report a concern   February 19, 2026 — Rated 10 out of 10 by J.S. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Very good bedside manner and thorough. Kind and reassuring. Explains clearly

Report a concern   February 18, 2026 — Rated 10 out of 10 by M.O. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

I never met a doctor who is as personable as him.

Report a concern   February 17, 2026 — Rated 10 out of 10 by R.P. John Defranco, MD
What do you like about John Defranco, MD and our office?

Dr. DeFranco was very clear with his steps on what he was going ti do. Explained clearly what the beginning treatment was going to be and was very supportive in his explanation.

Report a concern   February 17, 2026 — Rated 10 out of 10 by M.J. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Good guy but he's retiring ..too bad will miss him
Report a concern   February 16, 2026 — Rated 9 out of 10 by W.L. John Defranco, MD
What do you like about John Defranco, MD and our office?

Convenient location to home
Report a concern   February 16, 2026 — Rated 10 out of 10 by G.B. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Excellent Doctor.
Report a concern   February 16, 2026 — Rated 10 out of 10 by R.P. John Defranco, MD
What do you like about John Defranco, MD and our office?

Dr. John DeFranco was very polite, professional, and able to explain any questions that I had an easy to understand manner. He was thorough in his research and advice on what to do. Very good doctor.
Report a concern   February 16, 2026 — Rated 10 out of 10 by J.K. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Dr. Pierpaoli is a very knowledgeable and compassionate physician,
Report a concern   February 16, 2026 — Rated 10 out of 10 by J.L.D. John Defranco, MD
What do you like about John Defranco, MD and our office?

easy to talk to
Report a concern   February 14, 2026 — Rated 10 out of 10 by R.L. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

He is very committed to his patients health. He has personally contacted me with results and follow up. When I was in the hospital, he came to see me at 8:00pm on a Saturday night. Its is hard to find dedication like his anywhere else.

Report a concern   February 14, 2026 — Rated 10 out of 10 by M.V. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

His kind demeanor, knowledge and concerns of his patients.

Report a concern   February 14, 2026 — Rated 10 out of 10 by H.N. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

He takes the time to listen to the patient. He also will dig deeper into the details. He also presents himself as a very competent doctor. Dr. Kim is first class!
Report a concern   February 14, 2026 — Rated 10 out of 10 by S.M. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Very educational when he explains treatments

Report a concern   February 13, 2026 — Rated 10 out of 10 by C.L. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Excellent Doctor & staff. Professional, friendly, informative and respectful.
Report a concern   February 13, 2026 — Rated 10 out of 10 by J.B. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Very thorough visit and discussion. Addressed my questions with clear understandable responses. His approach is very encouraging and supportive providing a positive environment to address my cancer journey.
Report a concern   February 13, 2026 — Rated 10 out of 10 by B.K. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

I find Dr Jae Kim to be a very competent and professional urology specialist, who also in my experience and opinion seems to have a wonderful personality. I feel that he really cares about my health concerns as demonstrated over our continuing 23 year doctor / patient relationship . Dr. Kim has given me wise guidance, answers and explanations concerning all my health questions and problems. I thoroughly enjoy his kind and understanding medical approach and I feel very comfortable with the medical care that he is providing. I would certainly recommend Dr. Jae Kim without reservation to anyone needing his medical specialties.
Report a concern   February 13, 2026 — Rated 10 out of 10 by J.H. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Steve is very easy to talk with on some very personal topics. He is very knowledgeable. But is also very realistic about everything.
Report a concern   February 13, 2026 — Rated 10 out of 10 by J.V. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

He’s a great doctor that’s very down to earth. Easy to talk to and ask questions. Would definitely recommend him.
Report a concern   February 13, 2026 — Rated 10 out of 10 by J.L. Herbert User, MD
What do you like about Herbert User, MD and our office?

Organized, knowledgable and personable.
Report a concern   February 12, 2026 — Rated 10 out of 10 by G.B. Herbert User, MD
What do you like about Herbert User, MD and our office?

Dr User put at me at ease. He does not jump the gun. Quickly figured out my condition.
Report a concern   February 12, 2026 — Rated 10 out of 10 by J.M. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Excellent Doctor. Always willing to take the time to explain your specific question or issue.
Report a concern   February 12, 2026 — Rated 10 out of 10 by R.G. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Good doctor. Good bedside.

Report a concern   February 11, 2026 — Rated 10 out of 10 by B.B. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Dr Kim is very professional and intently interested in my issues. He listens to my opinions and discussed with me strategies while educating me on the issue and options of treatments and prescriptions.

He is cordial and sincere. I am disappointed he will be leaving the practice and moving to a different location.

I was very happy and satisfied that I was his patient and feel better about his consultations.
Report a concern   February 11, 2026 — Rated 10 out of 10 by D.M. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Dr. Pierpaoli is truly one of the most exceptional physicians I have ever encountered. From the very first appointment, it was clear that he approaches medicine with both expertise and genuine compassion. He takes the time to sit down, make eye contact, and truly listen—never rushing, never dismissing concerns, and always ensuring that every question is fully answered. You can tell that he sees his patients as people, not just charts.

What stands out most is his incredible attention to detail. Dr. Pierpaoli is thorough in a way that immediately builds trust. He carefully reviews medical history, asks thoughtful follow-up questions, and explains not only what he is looking for but why. His cautious and methodical approach is deeply reassuring—he does not make assumptions or overlook even small symptoms. Instead, he works carefully through every possibility to ensure nothing is missed. That level of diligence provides tremendous peace of mind.

Dr. Pierpaoli also has a calm, steady presence that makes even stressful situations feel manageable. He explains complex medical information clearly and patiently, making sure you fully understand your diagnosis and treatment options. You never feel talked down to or hurried out the door. He encourages open dialogue and values your input, making each appointment feel collaborative rather than clinical.

Beyond his medical expertise, his kindness and empathy truly set him apart. He checks in not only about physical symptoms but about your overall well-being. It is obvious that he genuinely cares about his patients’ health and long-term outcomes. His professionalism, warmth, and meticulous care make him an outstanding physician.

I wholeheartedly recommend Dr. Pierpaoli to anyone seeking a doctor who is highly knowledgeable, detail-oriented, compassionate, and deeply committed to providing the very best care possible.
Report a concern   February 10, 2026 — Rated 10 out of 10 by M.F. Steven Pierpaoli, MD
What do you like about Steven Pierpaoli, MD and our office?

Very professional and patient. Explains everything in an easy to understand manner. Never rushed during appointment. Staff friendly and supportive


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