Customer Testimonials
Your representatives were courteous and professional, answered my questions and the service provided was timely and easy.
Note: it is only ok to use my initials to promote Eastern Propane, not my first or last name.
Very easy to deal with and correct problems right away.
Easy tyo order
Excellent customer service and prompt delivery
Excellent service from customer service to dispatch and then techs.
Prompt
Great price and service.
YOUR SERVICE IS TOP NOTCH, EVERYONE FROM THE OFFICE STAFF TO THE DELIVERY DRIVERS. KEEP UP THE GOOD WORK!!!
rvice
Service is GOOD
Very fast and friendly
Always excellent deliveries, and assuring that I will never run out of Propane gives me peace of mind. One thing I would like you to add as a repair and check up service
Fair prices and prompt delivery
automatic delivery
Reliable and I never have to worry about running out.
Good service.
Eastern Propane has bent over backwards to ensure that not only would we not have any interruption in service during a recent tank replacement, but that our system was fully safety checked and inspected. And this was done by one of their service techs after hours when he was on his way home after a long day. They go above and beyond.
The gentleman who filled our tank yesterday, checked for leaks, and relit our pilot light deserves a pat on the back for his friendliness and useful advice. It was a pleasure doing business with him.
I appreciate the easy flow of business - my tank gets filled on a scheduled basis without me having to call for a fill. The payment is set on auto pay as well. This complete service allows peace of mind!
All staff members and delivery drivers are dependable and very easy to work with at all times.
Your delivery’s are always on time!
They make it easy to set up delivery, payments, and friendly when you do have to call!
After the initial phone call, services were adequate and realistic with my schedule and availability. Turn around time was amazing!
Always had great reliable service
I had totally let my propane tank run out without realizing it. The driver was so nice! Restarted my pilot light and gave me helpful tips that I was not aware of. Very friendly!
They pay attention and delivery when needed. Automatic online payments are easy.
The driver and scheduler
Very efficient order and delivery process. I ordered on Sunday and hit the delivery on Tuesday
I’ve been using Eastern Propane for my home heating needs, and overall I’ve been very pleased with their performance.
A few standouts:
Fair pricing
From the beginning, Eastern Propane has offered rates that feel competitive and honest. Switching providers is never fun, but with Eastern I haven’t felt like I’m being nickel-and-dimed or surprised by hidden costs. Their website emphasizes integrity and dependable service, which gives confidence that the pricing is meant to reflect real value.
On-time delivery
One of the biggest worries of propane delivery is running low or missing a fill when the cold hits. Eastern’s system takes the worry out: they offer automatic delivery (so you don’t have to remember to call), and I’ve found that their trucks arrive when promised. The convenience of not having to check my tank gauge constantly and not scheduling every call myself is a big plus.
Worry-free delivery option
Their automatic delivery program is a major benefit. It’s designed so you don’t have to worry about monitoring usage or calling in when your tank is low. The company tracks weather, past usage, and the like to schedule fills proactively. That kind of service removes a lot of the anxiety from heating with propane.
Also, the fact that their customer care team commits to being available (including after-hours) adds to the “worry-free” feeling — you’re not stuck if something unexpected happens.
Bottom line: If you want a propane supplier that offers fair rates, dependable on-time delivery, and a delivery plan that takes the hassle out of your hands, Eastern Propane is a strong candidate. I’ve felt comfortable with them as a provider and would recommend giving them serious consideration.
Very good company, courteous too. Website is easy to deal with, can pay online. Can speak to a real person if we need to ask a question, not a machine. Service is great.
Reliability