Website had a lot of information and explanations of certain specifications that aren't always obvious. Customer service, for the most part, did respond quickly by email, and I always was able to talk to a person when I needed immediate answers before committing to an order. I have not received the product yet, so can't speak to that, but the ordering experience was very good.
The banners had a good quality finish. Colors were bright and the images were clear. Also, the ease of use of the website was appreciated, as I tried a couple of other companies that were not user friendly.
I absolutely love my mesh banners! The quality is fantastic, and the colors are vibrant. The customer service was great too – fast shipping and very helpful staff. Highly recommend!
it is effortless to place an order with a variety of background choices.
When calling in to talk to a rep about my choice, my call was answered quickly and with resolve.
Ordering banners is fairly simply but if you need help their Customer Service staff are the best. Holly helped me. She was nice, helpful, fast and efficient and made the process very smooth.
The Design Department was also fast and efficient, sending my proof for approval the very next day.
Only trouble I had was there was no where to upload a tax exempt form (we are a non-profit church) and, though I called and sent that in before I sent order, the proof came so quickly that accounting dept did not get the certificate in time to have tax deducted and have had no response on a way to recoup that charge.
Fantastic and very reliable! I have been ordering for over a year now, sometimes the same order, just sent to different locations. My representative Stacey has been absolutely amazing to work with!
I was able to call and the customer service person was very helpful. She also spoke English clearly. I received the proof quickly. Now I’m just waiting for the banner to be ready.