Customer Testimonials
The associates who answer the phone are always pleasant and very helpful. Delivery has always happened when I was told it would happen and the delivery drivers is very nice. The price per gallon of propane is always very competitive. I have been with them about 8years and have had zero complaints on service.
Thank you for providing a great service with a small business feel to it.
Process is easy to order on line. If no available tech you have techs the customer can call. The tech I called came same day. He knew his job and provided excellent customer service.
You deliver when called.
Good customer service. The driver who delivers our propane is very customer oriented. I had a problem; called the office and everything was squared away.
Thanks
Name removed H. Smith
prompt service
Fair price and good service. Ability to pay bill online.
Having my gas tank fill should not be an issue for me. You’re very efficiently come and refill when necessary.
Spoke with management on pricing concerns (which was my only concern; their service, delivery and management has always been very good), Lumber River Propane responded back to me right away, issue was resolved. Thanks for getting back to me so quickly. Much appreciated, I like doing business with a responsible company.
Great service and guys are so professional always.
Matthew was so helpful!
Great customer service!
Lumber river has been upfront with me and never tried to haggle my rates. Suburban Propane was chatting me more than double per gallon
Fast service
Keeps us warm and on time
Very professional and they are quick to get back with you for service
Appreciate your prompt serivce.
Prompt service
Delivery is in a timely manner. Employees are very polite
Customer service is the # 1 priority with Lumber River Propane. They are very responsive to the customer's needs and the employees are people oriented. This great combination makes for a very pleasant experience.
The automatic delivery process.
Great Service
Your service is good.
Your delivery driver is great.
Everyone very friendly
Good customer service. Fast order delivery
Very prompt with scheduling and delivery. Very nice people and you always speak to a real person when you call.
Reliability, cost, friendly
Representatives were very friendly and promptly.
The men that serviced our house were efficient and repaired the problem quickly. They were friendly and considerate. They even took their shoes off as they came in as it was a rainy day.
Great service
Prompt and courteous every time I have requested service. I like that in a company and it's employees!!
They are prompt keeping my tank full for cold weather!