Customer Testimonials
Service was very good. People very nice . Was very quick with there work . Good company to have any work done . Very satisfied.
On time, considerate answered all our questions satisfactorily
Exactly customer service. Extremely helpful in assisting with the work for repairs from an electrical fire.
People were great to work with. Very fast and efficient, technician kept us informed.
Service Master was very thorough to our situation. Brett and Stan both reached out several times to check on us and make sure things were okay. Thank you!
Everyone I had to communicate with weather it be in person or on the phone were all so pleasant and helpful. Friendly respectful people I didn't feel I needed to hover over in my home. I trusted them in my home and felt confident they knew what I needed.
Art was great, excellent communication level and professional approach.
Carlos and his team did a very good evaluation as they dug into the damage from the water. Kept me updated with clear explanations of what was found as major things occurred. Sealed off the kitchen & family room from the rest of the house with a zippered poly temperature door, keeping it safe for my tenants.
I would highly recommend ServiceMaster for any water damage eval & demo. I'm also considering having ServiceMaster do the restoration phase of this project too.
Communication
Very professional
The guys were super quick at identifying the problem and immediately went into action. They were also super nice and easy to work with.
Professional and thorough!
Expertly diagnosed our water leak situation and immediately took action to remedy our kitchen floor and cabinets.
Good work
Good communication and prompt service
From the very beginning, both Bobby Castro and Adi Cruz were great to work with. They communicated well, were reliable, worked well with our insurance company, and most importantly, got started quickly and finished right on time as soon as our insurance approved the claim. I would use Service Masters again in a heartbeat!
The crew headed up by Javier from Santa Fe, NM was very responsive for being a holiday weekend after hours. I would highly recommend them in the future and use them should the need arise (crossing fingers, I won’t$.
WE FEEL THAT THE PEOPLE WHO ARE ASSOCIATED WITH SERVICE MASTER IN OLYMPIA, WA HAVE OUTSTANDING CHARACTER. IT IS A PLEASURE TO WORK WITH THESE FOLKS.
Carlos and Eric were both very friendly and professional. They answered all our questions!
The workers were knowledgeable, thoughtful and courteous.
Fast and efficient. Worked all night to pump out my basement.
Simone was excellent. Technicians came when they said they would. Very satisfied
I can’t say enough about the excellent service provided before and after our floor was replaced. Everything was packed and furniture was moved and stored very carefully.
Before moving back, the floors and house were thoroughly cleaned, even walls were cleaned to rid the house of construction dust.
All contents and furniture was cleaned during move back, including the perfect placement of china cabinet items.
Special attention was taken to protect new wood floor while moving furniture and boxes.
All employees were very friendly and helpful, so conscientious throughout the process, making our disruption much less stressful. I highly recommend this company and have already shared with all our friends.
They arrived quickly after the leak was reported to AAA. They sent people out on a regular basis to complete work as needed, and they communicated with us regularly. Their employees showed up at the scheduled times, so there were no issues with us not being at home.
If disaster strikes you need Service Master! They handled everything after my house fire. They mapped out my home insuring that every unique detail was recorded, from the coving of my floors to the coving of my ceilings, and everything in between. They arranged for the removal of the environmentally hazardous materials. They took care of it from the demolition to the reconstruction. They worked closely with me ensuring that every detail was to my liking. I didn't have to worry about anything. I didn't have to hire separate contractors for each step of the job, construction, plumbing, flooring, tile, cabinets, paint. They did everything from top to bottom, inside and out. And the staff is so friendly, they genuinely care. You're not just another job to them, they feel like family. And if you're really lucky Tony will get you started, and Donald will get you finished. These two men are outstanding in customer service, as well as each person I've had the pleasure of working with. Like I said if disaster strikes you want Service Master!
Love the service master team!!
David Huerta was friendly and professional
The efficiency, communication of the progress and completion. Clean work and professional.
I think your inspectors are very good at what do. They found no water damage present in the area of my home inspected. I am very happy with that report.
Cameron was fantastic, knowledgeable, and a joy to have in our home.