Customer Testimonials
Great representatives of your service: Hailey Hagan and Jennifer Ramsey. Both these representatives were courteous, professional and compassionate. In this line of business it's very hard to keep personnel of this caliber.
Professional and very efficient.
good company.
Good work on time.
Very thorough total job.
How professional everyone is and how they involve us in knowing what steps are being done and what to expect next. Always calling to verify time of arrival.
Excellent communication and responsiveness. Not a superlative job but certainly timely and mostly effective. Some minor damaged caused while dealing with our water damage.
Customer service is great. I can tell you guys work hard to maintain that.
Gonzo and his assistant were very efficient and professional. I was advised every step of the way and they were able to save the travertine in the shower. My wife and I are very pleased with this company.
They were here almost immediately after we discovered the sewer backup downstairs. Matthew is an excellent leader of the team. He’s very personable and knows what needs to be done. He went the extra mile to get my insurance pay for additional services.
The service was amazing
The guys are very professional, the lead gives us updates on the project.
We are very impressed with the professional service we received during our demolition process. They responded to our issue with a real sense of urgency. The movers packed our bedroom belongings, labeled the boxes and stored them in the garage
. The technician responsible for the demo carefully explained what he woul be doing. He continued to communicate clearly as he progressed. He was on time, kept his work area clean and ensured that our safety and convenience was primary. He was a great ambassador for the company. Based upon his performance we plan to utilize ServiceMaster for the reconstruction.
Work done in a professional and timely manner.
I appreciate the hard work the guys put in and how good they were at coming back consistently until it was all clear.
Professional and did a great job of doing water restoration.
You were very prompt to come out and check out our leak. Within a day you got the drying out process started. Thanks to Beth, we were able to negotiate with insurance, the independent adjuster, and find a restoration company. Without her help, we would have been at a loss as to how to proceed.
Jesus and his team did a great job demolishing my kitchen, very clean, organized and friendly group. Vedal and Octavio’s team including the 3 ladies who packed my 1st floor did a fantastic job as well. Nothing broke and they helped me put away my things, they had pictures to where everything went and wiped everything coming from the boxes. I did recommend Service Master to a friend of mine due to the wonderful experience I had with them.
Prompt and good communication.
Professional, Courteous and nice to work with!
Quick and efficient demolition service
Very, very good
They were very fast and friendly
Quick response, thorough evaluation of damage, kind, courteous employees that go out of their way to help. Ryan Fowler, mitigation project manager, was excellent. He took the time to answer all our questions and concerns.
Jim and Penny Purkiss
very detail oriented to explain the issue of the restoration services
Robin is a hard worker & organized, the work was done in a very timely manner. Also packing crew did a good job. It is really satisfying having the different crews come in on different jobs. My husband & I would definitely recommend your company. THANK YOU for making it easier on this older couple. Joe & First name removed 👍
They did a good job, people were friendly, let us know what was happening.
they kept us informd about what they are going to do
First of all before I called for an appointment, Traveler’s Insurance already recommended Kustom . And I’ve read positive comments about you . Been a victim of
companies taking advantage of my age perhaps and
had several occasions where I’ve been over priced .
I trust my insurance company . When your estimator
came to assess work to be done he was polite
professional and easy to talk to in a matter a lay person would understand . That’s what we seniors
need , not given high falluting technical words .
Yes I would recommend your company to people I know would need your service Thsnk you very much .
They did a great job! The service guys came out quickly (& timely every day when they quoted me what time they would be coming to my home). They were friendly, knowledgeable, and respectful. They kept me updated with each step & when the job was complete, they thoroughly cleaned up. They even vacuumed my garage mats! Highly recommend this company!