Customer Testimonials
Jessica Pardo provided excellent customer service. She patiently answered all my questions to better help me understand the claim process.
She also kept me promptly informed of all scheduled appointments. I very much appreciate her always taking whatever time necessary to assist in every way.
Prompt and professional
ServiceMaster of Salem is dependable, knowledgeable, thorough, and respectful of our home. They solve the problems and clear away the messes. My family recommends their service.
Great communication. Very friendly and knowledgeable. Our home was flooded due to a hot water tank that burst. They responded to our home within hours and understood how stressed we were. They were very reassuring.
Very easy to work with. Jose, Derek and Gustavo were professional, respectful and kept me up to date with progress.
Very kind and professional, did what they needed today quickly and efficiently.
Prompt service.
Very quick very neat and efficient. Helpful and kind and accomodative.
Friendly fast great service.
Timely and letting t us know before coming out, clean work and friendly.
Great communication, workers are polite and do an outstanding job. I would definitely recommend them.
Open and prompt communication. Questions are addressed as they come up. Willing to assist me going through unfamiliar territory. Work that has been done is looking very good.
The two technicians that came to my house were both very professional and did a great job.
Chris and Tanner crew did a excellent job, we were on vacation when the water leak accured I call service masters at 7:30 on a Saturday morning and by 10:30 they were at my house. They have spent 4 days at my house, keeping me informed of when they were arriving and leaving and how the progress was going.
Very attentive, responsive and excellent communication. They responded nearly immediately. Excellent service!
Communication
Friendly and professional
They’re honest , respectful, fast, dependable and very good communicators about what’s going on and the next steps.
Team was on time. Professional. Explained what they would be doing and that they would be checking everyday until area was completely dried. Eduardo, Romaro, Francisco and Gonzalo did an excellent job. They get a 10 rating.
They were very professional.
Very on top of it👍😊 kept me updated all the way through the process and on time and dependable.
Very prompt, very professional, and very knowledgeable.
Such a great, efficient team and experience!! We Boulevard nit have been more impressed with not only how quickly and carefully our belongings were handled, but also how kind and respectful the entire team was with our stuff. They were patient when we had to pivot or adjust and honestly I'd give 10 stars if I could. We WILL ABSOLUTELY be working with the group at ServiceMaster again when we need it. They went above and beyond and I could go on and on about how they turned a crisis into as pleasant of an experience as possible. We HIGHLY recommend!!
Great service, professional and courteous.
They were readily available to patch up hole in roof from insured loss, once State Farm put them in play. Otherwise I was gonna have tondonall.the legwork of finding competent contractors
Prompt reliable service. Communication was excellent.
everyone has been great helping us through this process.
very professional
Professional staff and a very good customer service,
Great team! Would highly recommend to anyone in need of restoration work.