Customer Testimonials
Same-day service when my tank was empty is VERY appreciated. :-)
Timely & thorough
I attempted to order gas online but for some reason the system would not let me complete the process, although I was given a price for the amount of gas I wanted to purchase. So, I called your office and spoke to a young lady who took my order and told me that the price was hundreds of dollars less than I had seen online because of a summer special that was available through the end of August. I made my purchase with her, feeling I had saved around $300. So that was a pleasant surprise. She told me the gas would be delivered within 3 to 5 days, which was fine with me. However it was delivered the very next day. Happily I didn't need as much as I thought and the price ended up being $150 less than I paid originally. So a very pleasant outcome, to say the least. When I called to request a refund of the overpayment, it was processed timely and without any hesitation. Thank you for our great customer service.
Prompt service and good customer service.
The ease of scheduling and the prompt delivery.
Staff is friendly. Any question about my order for gas is answered.
Always efficient. Office contacts always professional. Delivery staff very kind and professional.
service and employees
Excellent customer service and knowledgeable staff.
Personal service and quick response.
Excellent service and Laura at the local office has been very responsive and helpful in setting up our account and service
-Very dependable
-They are able to clearly communicate with their customers
-took care if all my needs
-very professional
Quick no hassle
I was pleased they price matched. I gave been a customer for 15 years.
Never have to worry about running out of propane
Good service
Great service
Good service
Always nice when you call. Doesn’t take long to bring your gas
AVAILABLE WHEN I CALL TO DISCUSS AND ORDER AND EXCEEDED MY EXPECTION ON THE TIMELINESS OF THE DELIVERY. WAS TOLD A WEEK ON A FRIDAY AND THE TRUCK CAME BY 3 DAYS LATER ON A MONDAY. THANKS LADIES AND GUYS
I never run out of LP.
When we call we always get a live, local representative and a quick appointment
Great service
The ladies are always courteous & willing to go above and beyond to assist their customers.
Dependable and professional
Reliable service
Had my tank filled and had invoice left at door. I preferred the old style that listed the number of gallons put in the tank, price per gallon, base amount and tax amount. New invoice just tells me total amount to pay and due date.
Ease of ordering
The person who comes out to refill the tank is always efficient and friendly and I appreciate him. I really like the auto refill service. Soon I will look into the budget billing.
Recently however the wi-fi indicator was not reading correctly when it had me at 30% but gauge said 15%. I posted messages on the MySuperior app twice in which I got no reply, called and spoke to a representative once, trying to get a delivery before I ran out and someone to fix the wi-fi indicator to read correctly. Paid extra for the indicator only to learn it is not accurate. Before Superior took over when it was close to 30% I did get refills, but even though the faulty indicator said 30% and then started dropping I did not get the auto refill, but had to call to make a delivery order for the first time since Superior took over. The gauge had my tank at around 10% when I get a fill up delivery. I know there are always growing pains when a company is bought out, so I am confident by the next delivery time things will go smoothly.
Prompt friendly service.Very Dependable.