Christian Brothers Automotive Googlemaps

   1685 Reviews
6324 Highway 431 South
Owens Cross Roads, AL 35763
256-692-1020
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Recent Reviews:


AL
Kind and professional service

AL
Shuttle service and I can trust them to fix it right.

AL
Repairs and maintenance are 110%. Very professional, with consistently excellent customer service.

AL
Pleasant check in and being kept up to date on progress. Felt confident the service was being performed with care.

AL
Your associates are positive and reassured me.

AL
Each and every experience I’ve had with Christian Brothers Automotive in Hampton Cove has been exceptional. The work was performed quickly and correctly the first time and every employee I’ve encountered has been very professional.

AL
Friendly staff. Quick diagnostic. Good communication.

AL
Personalization! Gave updates every step of the way.

MN
Great experience. Polite and attentive schedulers. Had car trouble on the way from MN to AL. They were able to get me in, diagnose the problem and fix it within a week. I'm back in MN with no problems. Thank you so much.

AL
The employees are all so pleasant, the recommended work & prices are thoroughly explained (even to a car novice like me!), rides are available when requested - & the cookies are good, too 😊

Good people, good maintenance

AL
I have recommended Christian Brothers to two friends and to my son. This is the third year that I have had both of my Mercedes serviced at CB. The prices are reasonable and the staff is always friendly and willing to answer questions. I am retired military and really appreciate the 10% discount.

The staff was very polite and knowledgeable about what needed doing for my vehicle.

Very nice people and knowledgeable about autos.

AL
Talked about all the options on what to do; work was done quickly once parts arrived; kept us informed on status using appropriate communications media; friendly; van useful when appropriate

AL
Honest and professional

I really like how friendly the staff were. Everything was clearly explained and I didn't feel pressured. I like the quality of service and the level of service to the customer. It's those things that are the beginnings of developing a good relationship. And good relationships drive good business.

I was very satisfied with the oil change and tire rotation. I was asked if I wanted the cabin air filter replaced. Initially I said yes. I did not ask the total cost thinking an ai filter couldn’t be more than $30. The air filter was not available so I would have to come back the next day. I paid the invoice and left. When I got home and studied the invoice I saw that for a 5 minute job I was paying over $100. Filter was $57, Labor $60 and $15 for cleaner. I did get a discount so overall I paid about $78. I called and canceled the air filter and got a refund. I the went to Oreily’s and bought an air filter for $19 and installed it myself. I suggest you tell the customer up front all costs prior to servicing a vehicle so the customer does not get sticker chock after the fact.

Truthful assessment. Trustworthy owner!

AL
The staff was very professional and looked for the simple problem first. They repaired it quickly and effectively at a very reasonable cost. I’m glad I found them and would recommend them highly.