Customer Testimonials

I came in on Thursday Oct 31st at 3 pm and I needed some very technical service on my bike. I was helped right away and as a serious rider I was beyond grateful for this as I ride almost daily.

Very knowledgeable, friendly, and overall a great group to work with.

Their service is second to none!

As a female cyclist, I've always felt a bit intimidated walking into bike shops. But Al Petri & Sons has completely changed that experience for me! The staff was incredibly knowledgeable and patient, taking the time to understand my specific needs and preferences. They never made me feel rushed or pressured, and they offered expert advice without any condescension.
I was particularly impressed with Melanie. She was not only incredibly skilled but also incredibly kind and supportive. She quickly identified the issue with my bike and explained the repair process clearly and concisely. She even offered helpful tips on bike maintenance and safety.
The entire experience at Al Petri was refreshing and empowering. I left feeling confident in my bike handling and excited to get back on the road. I highly recommend this bike shop to any female cyclist looking for a welcoming, professional, and efficient service.

Great customer service, fast service, very knowledgeable staff.

Very helpful staff!!

Very professional, your staff is extremely kind and helpful, prices are reasonable.

Great family run shop. Remember getting my first bike at there 10 in Lincoln Park 60 years ago. Nice to be able to bring my bikes there for professional service.

High quality service, done quickly.
My bikes were done same day

Knowledgeable, friendly, accommodating, fast and caring. Performed service, made smart recommendations, no pressure info on perspective new purchase and listened to everything I had to say. Very nice people!!

I love your bikes and your personal service.

Great service, friendly. Jeff is an excellent mechanic who's helped me out on the spot even when he was busy with other customer repairs.

I've been personally been purchasing bikes from the Petri family since 1988 and they are the best!

J. Last name removed

Friendly and efficient

Brought my bike in for a tune up. Looks and rides great! Thank you!

I have been doing business with your store for neerly twenty years, I have never been disappointed. Keep up the great work you are providing.

Thank you, First name removed W. Last name removed

The sales person was very informative and helpful in selecting a well fitting bike helmet

Great staff and knowledgeable. Convenience and good service.

The service was great. I was in and out in no time with a nice bike. I had trouble with an accessory that I had bought, so I took the bike and the accessory back and they took care of it for me. Good to go. Great service!

Friendly staff
Prompt service
Knowledgeable mechanics
Reasonably priced
My bike is sparkling clean when they're done!

Everything

The people were nice and very helpful. Bigger variety and spacious store.

Staff is very helpful

Customer service was fantastic!

Competent friendly service.

Very cordial and knowledgeable. My wife loves the bike and was riding today. Thanks much.
First name removed Pianelli

I appreciate your expertise..friendly service

You always go above and beyond

I am extremely pleased with my new bike, and Elizabeth was fantastic. I wrote a great review on the Facebook page. I attempted to via Google, but it would not let me submit the review.

Great people provide a professional service in a small setting. They answered all my questions and didn’t talk down to me or make me feel stupid. Excellent selection and inventory and knowledgeable on repairs and service if needed. Top notch!

Great service, great team, great family!