Customer Testimonials
Employees who help fit the right shoe to my foot.
Everything! Fleet Feet offers a variety of sport products of high quality and your staff is knowledgeable to offer not the most expensive item on display but what is best according to the individual’s needs.
You provide a fitting service and great products.
The people are awesome
I like everything about how Tim and Lori have established Fleet Feet Tulsa to feel like "My Store". I can come in and use the washroom, have a drink of water, talk to other runners, (including the staff of course. It is a place to relax and find out about the latest running issues. I buy most of my equipment at Fleet Feet because it is a compfortable environment but also because of the staff. The staff is excellent. I don't know how Tim and Lori does it but the staff is top notch with knowledge and advice. The staff like to work there. I run with a few of them and they talk positively about the store. Now about the coaches...excellent coaches.Once again I don't know how you recrute and retain these great coaches but I am thankfull as I am getting better all the time.
Anything negative? Well not really. I know it is a business that must make a profit but because I am not pressured to buy, i tend to buy more. It is a great place.
Stand behind their products, if not completely satisfied they accept returns no questions. They also want you to be completely satisfied when you leave the store. Great people.
I've been fitted for running shoes before, but never had my running gait factored in. Seems like a no-brainer! It took a few tries to find the right fit, but Drew didn't mind at all and really listened to my feedback. And I love my new shoes!
Chad was very nice and patient. Answered all my questions and made sure I got the right shoe.
We like that you keep records on the styles and sizes that we have used and prefer. That makes it easier to find similar shoe styles and also more accurate fittings.
You have quality products, good sales and your staff are well trained friendly and courteous.
Being helped by people who are friendly and know the products. Even when they are busy they take time to make sure you are sold the right shoe with the right fit.
I bought the vibram toe shoes and they rock! I'm a local massage therapist and they are by far the most comfortable pair of shoes i own the prices are a little steep but so far worth every penny. Customer service was excellent you guys even had some toys to keep my 2yr old happy it was an all around awesome experience thanks again!
Service is excellent. Olga knows her stuff!
Great staff and running products that work. The staff is always helpful and knowledgeable. If a product doesnt' work the staff is always there to help figure out why it does not work and replace as necessary. Everyone once in a while I will try a new shoe, if it doesnt' work after a few runs, I am allowed to return and go back to my old standard. This store carries trendy running clothes. The more colorful the better. If they do not carry a product you are interested in, they will take the time to explore to the possibility of ordering to test it out.
Nice variety of products
Excellent customer service coupled with knowledgeable and friendly fitters made my visit sublime. In particular, my fitter Olga was a delight.
Good variety and good service personnel
I love Rachel. Every time I go in I look for her, she offers knowledge and has one more idea about products, shoes or just health that I appreciate.
Attention to details
Pretty straight forward. Helpful and knowledgeable about the products. Not too much sales pressure.
It is personal and efficient.
Great customer service!!!
Great products and excellent services. The girl that helped us did a great job and explained what she was doing. Didn't push us into anything. Thanks!
The people! I like service over the product and you provide that! I can get a pair of running shoes for me and my family anywhere.
The staff is very knowledgeable on how to help you with what kin of shoe you need and we love how the shoes fit true to form.
The individualized fitting process
I was greeted as I arrived and loved that my individual need for the proper shoe was met. I haven't felt this good in a walking/running shoe ever.
Everyone is very friendly and helpful.
Friendly staff, quality products, location.
Knowledge of products. Did not have to wait for sales person. Fair price