Customer Testimonials
The store ownership gives it a home town feel. Not like sports stores in the mall with staff just pushed by commission. Fleet Feet staff are knowledgable and extremely helpful.
It's fun and exciting! The coaches are so patient.
Great personal service and knowledge about fittings.
I brought a person to your store who is very hard to fit. The sales associate that waited on her was so very helpful and kind. After many tries he finally found a pair that she loved. He is such a friendly employee...thanks! I will be back.
No one has every fitted me for a shoe like Fleet Feet did, the prococess was so through. They measured my foot, both sitting and standing, then had me walk on a treadmill while they recorded my stride. They showed me how I roll my foot outward when I walk and got shoes for me to try on based on that. I have never had a shoe that fit so well. I'm sold on Fleet Feet.
Individualized customer service
I liked the treadmill evaluation and Dave listened and answered my questions.
Great shoe selection and even better staff.
I like the personal service that I receive In the store the staff is very friendly and is always full of knowledge
A lot of companies have employees that don't understand what customer service actual is or resembles. Your employees are GREAT at customer service. Very refreshing. Thanks!
Great, very informed and efficient staff.
I feel like I got very personalized attention when I was purchasing my walking shoes. staff seems knowledgeable
Products are great but Mallory was very educated and seemed to really love her job. Great experience.
The expertise on how a shoe should fit.
Best
thorough fit process
knowledge of the staff.
I appreciate the experienced/knowledgable sales persons.
I like the knowledge of the sales staff with each shoe so they can tell me which shoes are good for me to try out.
Great place with very helpful employees. I will definitely be buying all my shoes from Fleet Feet.
I feel confident that my purchase will enhance my performance because they have been properly fitted. Taphy was very knowledgable and gave me different options in shoes that would be appropriate for me.
Your shoes are great both my husband and I bought a pair on Friday. Mallory did a great professional job. We will let our friends know about your shoes!!!!
The customer service was fantastic. Olga and Rachel were knowledgable, genuine and extremely helpful.
Everything
Always personalized attention.
Quality products and quality service. Outstanding individual attention.
Employees were very knowledgeable about feet and how to fit the right shoe for me.
The personal touch...I've already sent a new customer to you this week!
Products fix my achy feet
The knowledge of what kind of shoes is best for my situation. The variety in shoes, socks, inserts, clothing and running gels.