FCI Austin
7801 N. Lamar Blvd #B161
Austin
TX 78752
United States

Customer Testimonials

Report a concern   December 18, 2014 — Rated 10 out of 10 by Toni Hunter FCI Austin
What do you like about our products and services?

good selection. helpful, low pressure salesperson, quality installation and followup by the salesperson. I like the product but, of course, can't say how it holds up in the long term.

Report a concern   October 31, 2014 — Rated 10 out of 10 by C.L. FCI Austin
What do you like about our products and services?

Knowledgeable and professional from start to finish.

Report a concern   September 27, 2014 — Rated 10 out of 10 by K.H. FCI Austin
What do you like about our products and services?

They've gotten one bathroom done, it looks really good. Can tell they took their time and did a very good job. I can't wait to show people.

Report a concern   September 19, 2014 — Rated 10 out of 10 by L.G. FCI Austin
What do you like about our products and services?

The tile itself was high quality. The installer was on time every day and very helpful in selecting grout choice and how tile was to be laid out.

Report a concern   September 17, 2014 — Rated 10 out of 10 by G.C. FCI Austin
What do you like about our products and services?

Very professional. Couretous staff. Office in Austin, very nice ladies, very professional. Promised, delivered, to the point, prices were competitve, product was good. All around a pleasant experience.

Report a concern   September 13, 2014 — Rated 10 out of 10 by Tres De La Paz FCI Austin
What do you like about our products and services?

Great service!!

Report a concern   September 11, 2014 — Rated 10 out of 10 by J.J. FCI Austin
What do you like about our products and services?

I already have recommended. Workmen were very skilled and did an excellent job.

Report a concern   September 11, 2014 — Rated 10 out of 10 by C.S. FCI Austin
What do you like about our products and services?

I love the installation team. The guys were awesome. They stayed 'til midnight trying to get things set up. Really, really good, nice people. The rep was very good setting our expectations and so forth. Overall what they committed to is what they delivered. To me, that's what's important.

Report a concern   August 25, 2014 — Rated 10 out of 10 by M.O. FCI Austin
What do you like about our products and services?

The product was good-looking. Price was great. The owner came and did the measurements, talked to me about the product. I really appreciated his honesty and professionalism.

Report a concern   July 22, 2014 — Rated 10 out of 10 by S.K. FCI Austin
What do you like about our products and services?

- Brian Craft was very responsive and we really enjoyed working with him
- Ease how tile choosing and help that was provided by Brian in making the right choice

Report a concern   July 14, 2014 — Rated 9 out of 10 by A.S. FCI Austin
What do you like about our products and services?

You did a good job. I would definitely recommend them.

Report a concern   July 8, 2014 — Rated 9 out of 10 by B.B. FCI Austin
What do you like about our products and services?

my feet like it

Report a concern   July 8, 2014 — Rated 9 out of 10 by C.F. FCI Austin
What do you like about our products and services?

Customer service was great - the staff, response time and cost, great experience.

Report a concern   June 9, 2014 — Rated 10 out of 10 by L.S. FCI Austin
What do you like about our products and services?

Very Professional and Reliable. My floors look awesome.

Report a concern   June 5, 2014 — Rated 10 out of 10 by E.B. FCI Austin
What do you like about our products and services?

They did what they said at the price they told me they would.

Report a concern   June 2, 2014 — Rated 10 out of 10 by M.D. FCI Austin
What do you like about our products and services?

The man was a very efficient and I needed to have the flooring delivered quickly. I called in the morning and he had it delivered to me that afternoon. He delivered it himself because his regular delivery guy was busy. He was phenomenal and I would definitely use him again.

Report a concern   May 28, 2014 — Rated 10 out of 10 by T.S. FCI Austin
What do you like about our products and services?

I loved the product, Rene and his staff were attentive and made sure we got everything we were looking for. I once said I wanted a certain pad and he brought me various samples to make sure I got exactly what I was looking for.

Report a concern   May 27, 2014 — Rated 9 out of 10 by T.H. FCI Austin
What do you like about our products and services?

I'm already having them do a bid on my other bathroom.

Report a concern   May 23, 2014 — Rated 10 out of 10 by G.R. FCI Austin
What do you like about our products and services?

The attention that I got and the fact that they came with a dedicated team focused on getting it done as quickly as possible.

Report a concern   May 21, 2014 — Rated 10 out of 10 by V.B. FCI Austin
What do you like about our products and services?

They were friendly, thorough and very accommodating.

Report a concern   May 8, 2014 — Rated 10 out of 10 by R.S. FCI Austin
What do you like about our products and services?

Work was professional and quick. The worker was pleasant and knowledgeable.

Report a concern   April 30, 2014 — Rated 9 out of 10 by K.G. FCI Austin
What do you like about our products and services?

Friendly, affordable, and professional.

Report a concern   March 14, 2014 — Rated 10 out of 10 by M.W. FCI Austin
What do you like about our products and services?

Responsive, timely, and great communication.

Report a concern   March 8, 2014 — Rated 9 out of 10 by K.S. FCI Austin
What do you like about our products and services?

I like d the employees

Report a concern   March 3, 2014 — Rated 10 out of 10 by R.B. FCI Austin
What do you like about our products and services?

They were good. Did a really good job.

Report a concern   February 28, 2014 — Rated 10 out of 10 by Terrell O'neill FCI Austin
What do you like about our products and services?

All of the Sales and Support staff are very easy to work with. We received the highest quality of service. Everything was explained in detail! The tile setter, Cipriano, is a real craftsman! Very pleased.

Report a concern   February 24, 2014 — Rated 10 out of 10 by Joy Wise FCI Austin
What do you like about our products and services?

I needed a tile backsplash installed in my kitchen, and since it was not a very big job, I had a lot of trouble getting companies to bid on it. Floor Coverings International bid on it and then did a fantastic job on the installation!! They were on time, took the time to make sure no mastic or grout got on my cabinets or floor, and did the job exactly as I envisioned it. I am very happy with the job they did!

Report a concern   February 4, 2014 — Rated 9 out of 10 by J.H. FCI Austin
What do you like about our products and services?

Services provided the product directly. The installer was prompt, professional and it was a quality installation.

Report a concern   January 17, 2014 — Rated 10 out of 10 by Amanda Burge FCI Austin
What do you like about our products and services?

I like how down to earth the sales person was. There was no pressure to buy something more than I should. He heard my goals, and helped me focus on the product choices that would meet my goals. I have enjoyed how pleasant and friendly the office staff are, and how willing they are to work with me. I also found the installers trust-worthy and their work was impeccable.

Response from FCI Austin:

Thanks Amanda, we loved working with you also.

Report a concern   December 23, 2013 — Rated 9 out of 10 by J.M.N. FCI Austin
What do you like about our products and services?

I liked the quality of their staff and workers.


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