based on 3641 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The people are always friendly
Friendly service and fully answered all our questions
The service tech was polite and courteous, and was able to take care of the moderate bed bug problem. I think it was the second visit that really made a difference. I will be watching for any remaining bugs, but they seem to be gone for the most part. The price was better than the four other pest control agencies, so I am satisfied in that area as well.
You are thorough and prompt. However, you used to leave a sheet showing inspection results. It would be helpful if you would start doing that again.
thorough service, personnel helped with answering questions
consistent employees
Great, as expected.
Clean engineer. No smell. Organic products. Effective and you can tell.
Ensure you treat the pest as agreed to. I am almost certain that on my last treatment, no granules were put down for ants and flees.
After the first and second services, there was still bugs around in the house.
You came out when you said you would and you got the job done.
Very thorough----very polite technicians (we love Raymond) Willing to work out a schedule if the proposed one doesn't work for us. We are very pleased.
The service techs are all great.
Technicians are ALWAYS kind and professional. And, the service is effective. I almost never have a bug problem until close to time for another service. I DID recommend you to my daughter and husband, and they now use your service.
You didn't disappoint. I am just waiting to see if all the bugs died before I give you better than neutral. If they die (and I'm vacuuming every day!) then you get a 10.
Love Brandon!
They were knowledgeable about their services. The technician was friendly, he listened to our concerns and answered all of our questions. The technician was on time.
Professionalism of the technician!
Very thorough
The personal service I get is so helpful to my busy schedule
Friendly and very competent technician! Prompt and very professional!
Joey is very professional and respectful. We tust he always gives us the best service.
You're fast ,effcient, and friendly. You go above and beyond to do the job.
Always quick response time, easy to reach regarding issues. Courteous service techs and timely follow-up for visits.
Workers are on time.
Perhaps the termites could not have been detected earlier before they did their damage but every inspection was negative. That worries me and I am still concerned if we can really stop them now.
kill more outside bugs for the money i am paying
I like that the same service person has been coming to my house since the beginning. They get to know what to look for and where and it's easy for them to follow-up. The office staff is pleasant, responsive and easy to work with. And they are very flexible about rescheduling when I need to.
Robert was professional, explained what he was doing throughout the process, and answered all my questions.