based on 3641 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our Service Tech Daniel is terrific ... prompt, through and just a really nice guy!
Keep him and you keep us!
Not harmful to frogs and salamanders.
First visit was great. Second and 3rd have been lackluster. Lots of remaining pests and unable to work with my schedule after in recorded messages saying you could.
Brandon is a super friendly and responsive! He makes all the difference
When I signed up for service on line I was told it was going to be around $40. Then when our technician asked for payment at the end of the appointment it was $140. Felt led on. It'd be nice to make that initial payment online when you schedule so you know the price is locked in. ABC does that. If I knew I was going to get shocked by adding another $100 I would have never used your company.
customer service
First-DANIEL! He has been our service tech for years. Please give him our praise for a job well done. We have had your service for almost 14 years. We are always pleased with the response we get from Bug Master-on the few occasions that we have needed extra service.
Knowledgeable staff, friendly and prompt.
Always comes as scheduled
Willing to work with the clients in any way ,
Very quick response times; A+ Customer Service and Sales reps; very professional and friendly.
The guys are very professional and when we request additional task, they take care of it with in a timely manner.
I paid $113 for a treatment that was not done correctly. He did not treat the garage and the guesthouse and he did not remove wasp nests from around the home.
Your employees have always done a wonderful Jo to be sure that we are satisfied.
Brandon is a great technician and very prompt and nice guy. We are happy with the service and have not seen bugs inside our home.
easy scheduling with the call ahead, reliable
Extremely through! Very nice and respectful.
Dependable . Friendly. Affordable
Pretty much everything...your technicians are knowledgeable, friendly and easy to deal with, and will stick with a problem until it is solved. I appreciate Bugmaster's quick response to our recent problems with both termites and carpenter ants.
reliable and easy to work with
Friendly and efficient service. Techs come as often as needed.
Technician AJ was very understanding and did great job!
Service is friendly and reliable, also effectively keeps pests away
Professionalism. Honesty.
THE EXTERIOR OF THE HOUSE AND BOAT DOCK ARE ALWAYS OVER RUN WITH SPITERS; WHICH I HAVE BROUGHT TO THE ATTENTION OF YOUR PERSONNEL SEVERAL TIMES.
Very satisfied
I thought that my initial application included treating the attic, but it was not treated. Also, the tech applied mesh to my weep holes as promised, but missed quite a few weep holes.
Guy was great.
Thoroughness and friendliness were excellent. Troy had a lot of patience with my questions and concerns.
Associates arrive on time, are professionally attired and efficient in their work/