Ypsilanti

Customer Testimonials

Report a concern   July 11, 2025 — Rated 10 out of 10 by Dinah Pollard Keri Middaugh with Real Estate One
What did you like about your experience?

I used Keri first as my buyer's agent and again as my selling agent. Both times I was delighted. She is deeply knowledgeable, thorough, responsive, calm, level-headed, an excellent communicator and personable. I highly recommend Keri!

Report a concern   July 10, 2025 — Rated 10 out of 10 by W.E.L. Keri Middaugh with Real Estate One
What did you like about your experience?

Keri is an amazing realtor! She is always proactive about searching for properties for our real estate portfolio. We love that she is always working for us behind the scenes. She is always meticulous about every detail in our transactions to ensure that our closings are smooth. She always goes above and beyond to help us thrive in our business.

Report a concern   June 26, 2025 — Rated 10 out of 10 by D.K. Maria Sheler-Edwards with Real Estate One
What did you like about your experience?

Maria was a pleasure to work wtih, and she guided me with gentle yet sure footed steps upon the perilous homebuying journey. She was the best part of my first time homebuying

Report a concern   June 25, 2025 — Rated 10 out of 10 by Qudrat Rabbi Lauren Mitchell with Real Estate One
What did you like about your experience?

Home buying is a complicated process but Lauren was awesome and helped every step of the way.

Report a concern   June 22, 2025 — Rated 10 out of 10 by Y.L. Hiba Bilbeisi with Real Estate One
What did you like about your experience?

She was very knowledgable. She sold a few houses for me fairly quick. I would definitely recommend her.

Report a concern   June 19, 2025 — Rated 10 out of 10 by Bilbeisi Llc Hiba Bilbeisi with Real Estate One
What did you like about your experience?

Very responsive and easy to work with

Report a concern   June 14, 2025 — Rated 10 out of 10 by Daniel Diebel Maria Sheler-Edwards with Real Estate One
What did you like about your experience?

Maria did an excellent job of advising us on our sale. She provided sound input regarding both strategy and staging of our property that resulted in a very favorable outcome. Maria is very professional and was always punctual in responding to questions and providing status as needed through the process. Working with Maria was a very pleasant experience.

Report a concern   June 8, 2025 — Rated 10 out of 10 by D.L.L.L.L.T. Lauren Mitchell with Real Estate One
What did you like about your experience?

Lauren went out of her way to get us into our new home. She even did a virtual walk-through and was present a video conferencing for our inspection.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Joseph Fedel Gerald Djajaputra with Real Estate One
What did you like about your experience?

Working with Gerald was great! I am very disorganized and often contacted him on short notice to request a viewing, changed my mind about things regularly, and no idea what I really wanted in a house. He rolled with all of that and we ended up finding a place I really love. I'd recommend Gerald to anyone looking for a pleasant house-hunting experience.

Report a concern   June 2, 2025 — Rated 9 out of 10 by C.S. Hiba Bilbeisi with Real Estate One
What did you like about your experience?

Nice, friendly, helpful

Report a concern   May 22, 2025 — Rated 10 out of 10 by Timothy Lovelady Lorenzo Thurman with Real Estate One
What did you like about your experience?

Lorenzo is more than an agent to my wife & I. After 2 years of his help, we finally found a house that ticked all the boxes. He was diligent, informative, compassionate & genuine. That’s why I say Lorenzo is more than an agent to us. He’s a friend. Thanks again, Lorenzo!

-Tim & Kelsey

Report a concern   May 21, 2025 — Rated 10 out of 10 by Thomas Cooney Keri Middaugh with Real Estate One
What did you like about your experience?

Keri was absolutely incredible! She always put our best interests first and had a wealth of knowledge on every aspect of the sale. She was recommended to us by another agent and she is clearly the perfect advocate/agent.

Report a concern   May 19, 2025 — Rated 10 out of 10 by Nicole Mackie Maria Sheler-Edwards with Real Estate One
What did you like about your experience?

Maria was extremely knowledgeable, attentive, and kind throughout the entire home buying process. She thoroughly answered all of our many, many questions and never made any question seem silly (though some of them likely were!) She provided advice on how to make a deal that made the most sense for us without trying to push us in one direction or another. Overall, we had a great experience working with Maria & would highly recommend!

Report a concern   May 16, 2025 — Rated 10 out of 10 by P.Y. Lorenzo Thurman with Real Estate One
What did you like about your experience?

Everything!!!
Lorenzo was more, much more than I ever expected and believe me, I've had 7 before I retired from the Public Health Service (7 assignments) selling each home upon having to relocate to another assignment. The Realtor in Hawaii was very, very professional, thoughtful and kept me informed of every process on the sale of that home in Hilo. However. My primary bank is USAA, and this is the second home I've gone through to purchase a home. Well, this process was a real DOOZY!! After talking to the very first person concerning this loan---Then Lorenzo gets involved as My Realtor. WOW!! what a process! forget about me, Lorenzo was in for a challenge because he started with one person by the time the entire process was complete, I believe he had to communicate with at least 7 people at USAA Mortgage Loan Dept. I can say this. I really felt bad because I thought that my Loan Process was just taking too much of his time. I said to him: " Lorenzo!! I've Got to Be Your Only Client!! Those 7 little words should say it all. Throughout the entire process, Lorenzo was fantastic! I mean he dealt with a very difficult process but Lorenzo who never dealt with USAA was surprised and even astonished by USAA difficult process. He was the constant Professional and even found humor in many of his challenges with USAA. Personally, I would recommend Lorenzo to anyone and If I ever purchase another home, I would request and even wait until he was available to be my realtor. Even if he retired, I'd try to bring him out of retirement to be my realtor. I can say this: "he's got to be one of your most Valuable Assets to your company!" I'll say this again: "I actually thought I was his Only Client!" That should say it all about how Lorenzo manage me and USAA Mortage Dept. being Professional, Patient, Tenacious and even more educated about the entire process than all of these Mortgage Bank Officer's. He even had to educated a few of them on how this entire process should proceed. At one point we both thought that I should just consult my bank (Chase) on getting the Loan and terminate this process with USAA because it became ridiculous, literally Ridiculous. However, Lorenzo reminded me of Mohammad Ali! Weaving, Bobbing, kept Swinging until the final count and he finally Knocked everything out just for Me! He was fantastic, just fantastic dealing with everyone while being the Ultimate Professional. Oh yes, I'm in NV buying the home in MI and my son (First name removed Jr.) was our intermediary in this process. He too thought Lorenzo was an excellent choice for being my realtor. I informed him that I did not pick Lorenzo to be my realtor, but I was very, very happy he was.

Report a concern   May 9, 2025 — Rated 10 out of 10 by Shannon Dallacqua Gerald Djajaputra with Real Estate One
What did you like about your experience?

Gerald was extremely knowledgeable throughout the entire process of purchasing our first home. As first time home buyers, it can be pretty daunting to take on such a task - but Gerald walked us through each step fully and answered all questions we had. He was easy to reach when we had questions and kept us updated on the status of our contract and loan. Gerald kept it real with us, urging us to get a thorough inspection, what we could ask for from the sellers, and negotiated the best deal for us! Couldn't have imagined using someone else in this process, thank you Gerald!

Report a concern   May 8, 2025 — Rated 10 out of 10 by Silvia Henry Keri Middaugh with Real Estate One
What did you like about your experience?

Phenomenal Realtor – Sold Our Home with Skill, Speed, and Care!

I can’t say enough great things about Keri . From the moment we decided to list our home, she guided us through every step with confidence, professionalism, and a level of expertise that truly stood out.

Keri ] took the time to understand our goals, advised us on the best pricing strategy, and helped stage and market the house so beautifully that we had immediate interest. The listing photos and descriptions were stunning, and the open houses were run flawlessly. We received multiple offers in just one weekend and ended up selling for above asking!

What really impressed us was her exceptional communication and calm, strategic approach. She kept us informed every step of the way, anticipated potential issues before they arose, and negotiated on our behalf with incredible skill. We always felt like a priority, and that made the entire process smooth and stress-free.

Selling a home can be emotional and overwhelming, but Keri made it an exciting and rewarding experience. We are so grateful and would wholeheartedly recommend her to anyone looking to sell their home with confidence and success.

Thank you again for everything !

Report a concern   April 23, 2025 — Rated 10 out of 10 by Nicholas Peterson Danielle Dunn with Real Estate One
What did you like about your experience?

Danielle was an amazing agent during my buying and selling process. I would absolutely recommend her as my realtor. She has gone above and beyond to assist in the process whether it was communication or assisting with showings and inspections. If I could rate her an 11 out of 10 I would.

Report a concern   April 13, 2025 — Rated 10 out of 10 by Sarala Carlson Javier Sastre with Real Estate One
What did you like about your experience?

He was always helpful. He was always easy to communicate with and easy to accessible.

Report a concern   March 21, 2025 — Rated 10 out of 10 by Kayla Schaiberger Maria Sheler-Edwards with Real Estate One
What did you like about your experience?

She was so nice and answered all out questions. She was awesome to work with!

Report a concern   March 5, 2025 — Rated 10 out of 10 by Tanisha Wilson, As personal Christine Jones Lorenzo Thurman with Real Estate One
What did you like about your experience?

I like that Mr. Thurman was very attentive to all my questions and concerns through this whole process. He is nice, kind, considerate, and professional. I would choose to work with him any time and greatly appreciate him so much!

Report a concern   February 7, 2025 — Rated 10 out of 10 by Thomas Grisham Javier Sastre with Real Estate One
What did you like about your experience?

Javier is an amazing realestate agent i would recommend him to anyone

Report a concern   February 2, 2025 — Rated 10 out of 10 by Matthew Noble-Olson Maria Sheler-Edwards with Real Estate One
What did you like about your experience?

This is our second time working with Maria and we would absolutely work with her for a third time! She is very responsive, communicates clearly, and is very knowledgeable. Highly recommended.

Report a concern   January 31, 2025 — Rated 10 out of 10 by Maria Wine Keri Middaugh with Real Estate One
What did you like about your experience?

Keri is very knowledgeable… kind… helpful… supportive… and fun. Every single time I was overwhelmed by something, she gave me the appropriate encouragement I needed to get through my next step. She got me to “the finish line” in great form! Keri worked hard for me! She advised me properly and if she needed to ask her broker, she followed up perfectly. I’d give her a “20” on the 1-10 scale!!!

Report a concern   January 16, 2025 — Rated 10 out of 10 by Q.C. Javier Sastre with Real Estate One
What did you like about your experience?

Javier was so patient and willing to answer all our questions. He was always an advocate for us and helped us get the best deal possible.

Report a concern   January 10, 2025 — Rated 10 out of 10 by S.R. Hiba Bilbeisi with Real Estate One
What did you like about your experience?

Hiba did a great job leading us through the exhausting journey of finding a house then secure a deal. I would highly recommend!

Report a concern   January 7, 2025 — Rated 10 out of 10 by J.S. Lorenzo Thurman with Real Estate One
What did you like about your experience?

He is an experienced professional working with a very difficult client, my daughter. She was looking for a house that is scarce, to say the least. She wants an older house with "character" but without all of the issues that typically accompany such a house. The purchase was such a house but of course does have some issues but fewer than might be expected for such an old house. He responded quickly to all of my daughter's and my requests. He was honest throughout the entire process and more than earned his commission.

Report a concern   December 25, 2024 — Rated 10 out of 10 by Scott Straight Keri Middaugh with Real Estate One
What did you like about your experience?

Keri was extremely patient and attentive during our home search…. Always responded promptly to all communication…

Report a concern   December 18, 2024 — Rated 10 out of 10 by A Way, LLC. Tyler Weston with Real Estate One
What did you like about your experience?

Tyler was very responive and helpful in every instance. He is good at what he does and cares about the people he is working with.

Report a concern   December 13, 2024 — Rated 10 out of 10 by T.C. Lorenzo Thurman with Real Estate One
What did you like about your experience?

Lorenzo was a true professional with the experience. He was straight forward with every step of the rental process and explained everything with clarity to ensure that the customer received what they wanted.

Report a concern   December 13, 2024 — Rated 10 out of 10 by Laurence Miller Maria Sheler-Edwards with Real Estate One
What did you like about your experience?

Maria was articulate, open, encouraging, experienced, and knowledgeable - regarding every transaction we went through in the sale of our home. A real pleasure to work with every step of the way. I highly recommend her to anyone thinking about selling their house. Amazing!


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