Customer Testimonials
Cassie Kraus was such an excellent realtor. She was ready at anytime to set up and show us property - so many times it was a holiday weekend when people would list their properties and she would be there.
Cassie showed us so many properties and was probably not sure if we would ever find the right property for a summer cottage. Traverse City is a difficult market because good properties go so fast and their are multiple offers on them. She taught us how to do escalating offers and in the end this process did turn out to be the answer.
She stuck with us through all kinds of weather, all conditions of property, and we finally found the perfect place that met all our needs. It was a nail biter down to the last hours of closing but it all came together and the closing was a breeze.
Personally, Cassie is so much fun and she always has a smile and good words of encouragement. We would use her again in a heartbeat and would recommend her to anyone needing a realtor.
Betty and Dale Nobis
Leanne was amazing to work with. She is always there to answer our questions, communicated frequently throughout the process and provided great feedback on the offers we received.
We worked with Penni on the purchase of our home and the sale of our vacant lot. She was phenomenal for both.
She’s always very prompt and thorough with any inquiries, going above and beyond our expectations in tracking down any emerging issues before they become a problem.
She did a wonderful job marketing our lot, resulting in a full-price, cash offer in less than a week!
Both closings were very smooth with no surprises.
Penni was a pure joy to work with and we cannot recommend her strongly enough.
Lynette is such a pleasant person to deal with, and in combination with her completely self-motivated "above and beyond " work ethic, she creates a highly satisfactory result. She answers calls very promptly, follows through on promises, does extra legwork, and maintains a cheerful outlook throughout. We really enjoyed working with Lynette and sincerely recommend her to everyone.
Rene provided decorating suggestions to improve the value of my house. My house sold in only two days.
Overall great job. Negotiated effeciently. She is now helping me with new home search.
Steve was able to find a buyer within a week due to his aggressive open house approach.
He was meticulous in preparation of the house for sale and constantly stayed in touch with us in a timely manner to ensure the best possible presentation of the house.
He also demonstrated a detailed knowledge of the now complex rules and regulations which govern house sales and purchase. his onsite help in preparing for sale and then in moving out was unmatched in my experience.
We cannot recall a better realtor in our more than 40 years of buying and selling homes across the United States.
We have used Suzie for years. She and Jeannie are an very complimentary and amazing Team. They recently handled a very complex combined Residential/Commercial purchase for us and they quickly and efficiently worked through every challenge, maintained constant communication, and achieved outstanding results all while being exceptionally friendly and understanding. SUPER Team that we very highly recommend.
Lynette is not only my real estate agent but a friend. She did an excellent job on both accounts as this was an emotional change for me. She was available at all times even when she was on vacation. If she didn't have an answer she would find the answer immediately. She helped make the transition as smooth as possible.
Professional team, well organized, clear communications, good explanation of our options and process at each step.
Hayden helpful in finding prospective properties for us. He sent us some that fit our criteria and some that didn't. We ended up buying one that didn't, so it's a good thing that he went outside of our request.
He was also very good at guiding us throught the purchase process. He patiently explained each step so thtat we undersood exactly what was going to be required of us next.
We had an unusual transaction and she made us feel like we were very important to her .
She was kind and understanding. And flexible.
I imagine that is the way she always is.
Wayne’s the best! Thorough, and attentive to detail. Works hard to get the deal done. Wouldn’t use anybody else.
Simple and straight forward approach - no games to distract or delay
Laura was the most amazing realtor and was incredibly in touch with my needs and supported me fully through buying my first home. Wouldn’t recommend anyone but her for the best realtor!
Communication.
She is very through and did a good job selling my home.
Cassie really understood me, often better than I understood myself. She tried, patiently to find a good fit and point out what I might want to consider when looking at the entire picture, when I would fall in love with just one bit of a home, and not see the entire year-long living there picture. She was reassuring when I panicked, and encouraging when I didn't think there was a house out there for me. And then it just fell into place, like it was always meant to!
Professional service
Michelle was always available for showings whenever we found something we wanted to see. Then, when we found our house, she went above and beyond to make sure our transaction closed. Our closing had some complications, but she did everything she possibly could to get us to the closing table. She is amazing!
Lynne and Heather are amazing. They are always happy to help any way they can and answer any question you might have. I felt totally confident having them handle the sale of my home.
Lisa is always there to answer any questions and makes you feel like family. Very pleasant and professional.
Holly, made the entire process stress free. She is knowledgeable, pleasant, experienced and, efficient. I strongly recommend Holly for all your restate needs.
Dewayne knows his stuff and always makes the process easy and smooth. We have worked with him many times over the years and trust him without hesitation.
Dewayne is as good as it gets!
Gordon helped our growing family sell our starter home and find our DREAM home. We still can’t believe this is our house. It’s perfect and he made the process easy.
Gordon is a great guy, tells it how it is, and never tries to sugar coat things to sell a house. He always had our best interest in mind and went to bat for us around every corner. He really knows his stuff and I’d recommend him to anyone. 100 stars!
Alicia was wonderful to work with. I would enlist her help in a heartbeat for the next opportunity. She was informative, knew her stuff, and responsive. She is a hard working person and the kind of person anyone would want in their team!
Our project wasn’t a very big one for her. Yet, it was filled with unforeseen challenges in the closing process. No fault of her own. She had great poise and at one point we were quite discouraged, but through a sequence of events that unfolded I’m quite sure she was the one instrumental in turning it back around in the right direction.
Janel communicated exceptionally well throughout the entire transaction which was extremely helpful.
Jennie was fantastic. Excellent realtor, I would highly recommend her for anyone looking to buy or sell their home or property. In the last year she has sold two properties that she listed for me. One sold for my asking price and the other for very close to my asking price. The last property was more challenging to sell because of some restrictions that a previous owner had place on it. She worked through it and it became a successful sale.
I would definitely use her again without any hesitation. Thanks, Jennie

Leanne was super easy to work with, she was honest and it felt like she had our best interest in mind.
We ended up getting a really good deal on a house that will fit our family for years to come.