- Phone: (505) 321-1033
Customer Testimonials
He appears to be trustworthy and knowledgeable in his field.
On time, courteous, focused on getting repair details right!
We had our family cradle, that's almost 200 years old, shipped to us. The shippers damage meant the cradle at one end had come apart. Also there was water damage to the finish on both ends of the cradle. We obviously wanted it fixed but didn't want it to lose it's integrity as an old piece. We just got the cradle back and it looks great. Can't tell it was ever hurt!
Also had a southern "what not", a type of shelf unit that was so blackened by old beeswax and dirt of decades...again, we wanted it to look as it should, a beautiful old piece that had seen much history but wore it well! Mark was able to carefully clean it and wax it. Now we still can tell it's old but we see it's colour and wood grain and it's lovely!
You made our furniture look almost new for a reasonable price
You are careful, thoughtful and very skilled at what you do. Thank you very much.
I brought Mark a project I had sitting in my garage for close to 15 years. It was an old travel trunk that my father had purchased at a Flea Market in San Francisco. I remember it being in our house all my life. By the time it found Mark it was not in the finest condition and needed more love than I could provide. I took the trunk to Mark's shop and we discussed what my expectation were and what kind of time it would take to deliver on them. I asked him to attempt to preserve as much of the original trunk as possible and to leave it's reflection of age and wear... to me that was integral to it's identity. (All too often a restorer will make the item appear "new" and that is what I did not want.)
Mark understood what I was asking for and moved ahead enthusiastically. In the end, while I think the project took a bit longer than he anticipated, the trunk is absolutely beautiful. It has been brought back to a well preserved representation of an antique it's age. It is perfect.
I always fear handing off projects I have spent considerable time thinking about to others. In this case the finished result exceeded my expectations.
Cheers and Thanks, Mark.
-Mike
Mark was excellent . I would recommend him to anyone. The bed was a difficult repair and he was able to make the impossible possible.
Knowledgeable, personable, prices are good, turn around time was good, and was able to recommend other businesses that provided accessory services
Some of the doors in our building were in need of lots of TLC. Mark came to our place of business during business hours and made the dents and scrapes go away without disturbing any of our employees. Many of the employees commented they didn't know he was there because he was so quiet and considerate. Thanks for the great job Mark!
Mark and Furniture Medic are fantastic!!!
Cathy Stone
Summit Electric Supply
Mark Ryan is a skilled and competent craftsman. He is knowledgeable about the requirements for maintaining wooden furniture in this climate and did not hesitate to offer advice that will help me do so. Mark did not mind my observing him and asking questions -- I learned something today.
Mark is a real perfectionist, and you can tell he enjoys what he does. He completed my work inside of schedule. He renewed a beautiful old truck of mine and it is now used as my coffee table and everyone comments on how beautiful it is. Thank you
Mark did an excellent job repairing our chipped speaker. Additionally, he was timely and very personable. I like that he fixed the speaker onsite and in a short amount of time.
Attention to detail, care for antiques and their owners, tidy, efficient, repaired the furniture in my house,and genuinely wanted to do the best possible job at very reasonable prices!
Work done in a timely manner, excellent craftsmanship, fair pricing.
Everything about the experience was excellent.
Communication, arriving on time for appointments, and of course the work was outstanding.
Mark was so easy to work with and he restored a family table that came to NM on a covered wagon, and made it look amazing!
Mark was direct, realistic and he accomplished what he said he would do. His estimate was accurate. His workplace was clean and organized. His workmanship was exemplarily. Thank you, Mark!!
Timely, courteous, likeable, and friendly.
Job done to my satisfaction.
Thanks
First name removed
Mark was very upfront and honest. He gave an estimate that was spot on. My piece is very rare and was a very difficult match. Mark did a great job to restore and preserve it! Very pleased with his work and professionalism.
Great Job.
Excellent repair.
Very resourceful in returning a 150 year old Norwegian rocking chair to usability, while still retaining appropriate character and patina. As a family heirloom, this was not a traditional repair.
I liked that the service was on site and I didn't have to take my dresser into a location to be repaired. I LOVE the end result!! If you don't know where to look you can't even tell it was damaged.
I brought in a chair that was i. Several pieces. I was insure if there qas any hope of saving it. IIt is all put back together and is absolutely beautiful. Thank you so much!
Mark was very responsive and so helpful! I had a very picky customer and now she is very happy with her item! Thank you so much for your help and I look forward to working with you in the future!
Mark was an absolute professional. I highly recommend him to anyone needing restoration or repair.
Very professional and quality workmanship
Fast and Prompt service- and GREAT communication on the status of the repairs
prompt, on time, friendly :-).
Mark Ryan seems like a very knowledgeable and talented craftsman who is dedicated and takes pride in doing the job right. He also demonstrated that he will use research and creative problem-solving to resolve a unique problem or to repair a unique piece. He was timely and efficient, and he gave great value for the price.
I like that he took ownership of the projects and tasks that he took on. He was professional but friendly—a good combination for someone dealing with special belongings in one's home.