Customer Testimonials
Jillian did a great job
Lovely staff, attentive and give you are personal touch! Great services. We love you can pamper yourself, shop and dine all in Western Plaza!
Great service, beautiful environment, and delicious tea!
Kasey is always the very best! Wonderful experience as usual!
Everyone is polite and friendly. Amanda is an excellent massage therapist.
I love this salon. Everyone is super nice!
Janay is the best!
I love the interactions that I have with the staff and the quality of the services.
I have been going to Cameron for two years now and love her. She does an incredible job, but my schedule changed so I had to see Ruthie this time and she was amazing! She made sure i was able to get my hair done like I normally do and it was just a really great experience.
Being pampered and looking great afterwards
They got me in so quickly and the experience and results were amazing!! Very pleased, I will definitely be back and bring family and friends.
Everyone was very friendly and thoughtful!
I will follow Porter anywhere! He is the BEST stylist I've found within a 30 mile range of Knoxville! My hair is thin, but I have a lot of it. I don't use a lot of products, dont use a lot of heat often. NO ONE can make my hair look like he can! Don't do like me and waste ur time
& money trying someone closer to home. Just find Tim Porter and go to him!
No one does color and highlights better than Porter!
Skilled, professional services,
My first experience was wonderful! I’m so happy I was recommended this place and stylist, Christina, by another person.
The way everyone working there treated me.
I was able to easily schedule a haircut online and get a same-day appointment.
Staff: friendly , welcoming, skilled. Pleasant surroundings.
It was a wonderful, relaxing experience.
The atmosphere was nice, welcoming and friendly.
Christina was awesome. She actually took her time, listened to what I said and the results are great.
I’m very pleased with Nicole. She was kind and professional. I will recommend her for people that I know. She is very knowledgeable about hair color and styling.
Love the team! Friendly,talented and clean!
Christine was fab working with my Curly Girl hair!! So professional and I welcomed her professional advice. Everyone in the salon was so professional and police the minute I walked in the door! Such a breath of fresh air!!
Wonderful experience and will certainly return and recommend to my family and friends.
I saw Kasey to correct a poor coloring job done at another location, and she was amazing. She was able to avoid redoing highlights by just removing the toner, which was also healthier for my hair. I really appreciated her thoughtfulness in this regard and am happy to have found a new stylist! Thanks also to Shannon who helped me out with this delicate situation. I hated to be “that person” to complain, but after multiple instances of leaving the salon with an entirely different color than I came in with (and realizing I’d spent around $1000 on poor results over the years) I really appreciated her kindness and understanding as I had a big event soon and wanted to look good. Having talked to Shannon over the years, I called to ask her advice on how to proceed/who to see and was prepared to pay whatever necessary. She not only recommended Kasey but also arranged it so that I wasn’t required to pay for a color correction. All of the above reflect why I‘ve been a customer of Natural Alternatives for nearly 20 years, and I look forward to seeing Kasey in the future!
My salon gal always is truthful and gives the best advice to get my hair back to being healthy again.
Best ot the best for color!
Alexa does a great job with everything and listening to my wants/needs.

Friendly reception, my fabulous stylist Porter who is always on time, and the Aveda products and experience