Customer Testimonials
Professional friendly and on time
Customer service is great! I have only had to call to have an extra treatment 2, maybe 3 times in 17 years. Each time, Eric came out and took care of the issue in a timely manner. The people working in the office are always on the ball and are extremely helpful and pleasant. Solicitors from other companies come by and ask me to give them a try - I always tell them Eric from Terminix is my bug guy and I am very happy with the service at Terminix.
Your services actually do what they are supposed to!
David is wonderful very thorough and concerned about our property. Highly recommend
Always very friendly and knowledgeable about what I would like done. They are very prompt and come when scheduled
Misty is very thorough, pleasant and professional during her service appointment.
The office staff and technicians are always welcoming and polite. If you have a specific question or problem about their work performance they will correct it.
Gives you help when you need it
the most
The fact that if I need you right away you are aways there for me.
Friendly and responsive
I am very satisfied with my service. The response of the office and my technician, Erric , is phenomenal.
doug does great job super nice
Technician arrives on time. Answers my questions.
Professional, courteous and efficient.
Great people that are careful
Quick and friendly service, and it seems to work.
Always polite and professional!
No bugs in sight! Eric is thorough and is excellent at his job.
Would like to see more online integration for scheduling, payments, etc (portal). This seems to be the only "weak link" but emails back and forth with the Myrtle Beach office has been working fine. It's 2026 so I think people would expect a bit more "tech" to be built in to the service like most companies have done these days. Very minor but thought I'd mention it.
Thanks!
Greg Heidelman is always professional, on time (or early), and efficient with our pest control.
Chris did an awesome job.
Explains all while here
Carl @ Terminix West Ashley is second to none. His services, friendliness, and humor are a treat when we get to see him a few times a year. Almost wish he wasn't so good at his job so we could see him more often! No notes. Thank you, Carl!
Everything was good nice friendly & thorough
The people are fabulous, very accommodating, knowledgeable and on time. My only complaint is the cost, all services are very expensive.
Greyson is always professional, friendly, and informative. He takes the time to explain the various treatments and products he's using in and around my house to ensure I understand the safety and precautions for my pets.
Prompt thorough,friendly
As always, every Terminix representative that we meet is always very personable and helpful. Thanks for your service to our home.
Service is professional and friendly
Dependable service , courteous employees and most of all, effective treatments!
Austin Galloway is great, thank you Terminix for making my home bug free.